Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Detail-oriented [Job Title] focused on providing excellent professional cleaning services to residential and commercial clients. Performs periodic heavy-duty cleaning such as floor scrubbing, carpet extraction and wall washing. Inspects building and grounds to keep environment healthy and safe for all.
Skills
Customer service-focused
Janitorial equipment familiarity
Experience
04/2019 to 01/2020JanitorSp Plus Corporation | Memphis, TN,
Maintained building interiors with routine deep cleaning of high-traffic areas.
Moved equipment and furniture to thoroughly clean space.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Used industrial cleaning equipment to quickly complete custodial tasks.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Notified management of structural issues and major repairs.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Organized custodial closets to easily find equipment and supplies.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Notified building managers about needed repairs to maintain public safety.
Reduced cleaning time by [Number]% while maintaining company quality standards.
Handled and stored hazardous chemicals safely to prevent injury or illness.
10/2018 to 04/2019Installation AssistantJimmy John's | Statesboro, GA,
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Collaborated with others to discuss new [Type] opportunities.
Handled all delegated tasks, including [Task] and [Task].
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Maintained updated [Type] knowledge through [Task] and [Task].
Demonstrated self-reliance by meeting and exceeding workflow needs.
05/2010 to 10/2015Delivery DriverFactory Motor Parts Company | City, STATE,
Collected payment from customers by [Action], made change and provided receipts.
Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Increased fuel economy by [Number]% through [Task] and [Task].
Coordinated with [Job title] to get delivery route information and changes.
Loaded and unloaded merchandise at stores and vendor locations.
Went [Number] days operating motor vehicles without accident.
Exceeded productivity goals by [Number]% through effective routing and planning.
Processed payments by accepting cash, checks and credit card payments.
Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
Answered customer questions regarding shipments.
Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
Identified and pursued opportunities to upsell additional products and services, bringing in $[Amount] in extra revenue each month.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Contacted customers prior to delivery to coordinate delivery times.
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
Delivered rush merchandise on tight schedules to meet customer targets.
Verified sales orders before loading and unloading merchandise.
Resolved customer problems and complaints effectively by [Action].
Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
Obtained signatures needed to complete and process all paperwork efficiently.
Notified customers of delays, decreasing calls to support.
Handled merchandise in accordance with product handling standards.
Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
Avoided delivery delays by carefully planning best routes with GPS.
Consulted with customers to gain feedback and address concerns with products or services.
Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
Resolved customer complaints and adjusted orders.
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Notified branch management of any vehicle safety concerns and issues.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Education and Training
Expected in High School Diploma | Ombubsman Educational Service, Phoenix, AZ, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
