It Governance And Compliance Manager resume example with 14+ years of experience
Certified Project Management Professional with 14+ years of experience managing complex, mission critical change management, process improvement programs and project implementations, using competencies in administration, communications, relationship management, training, finance, HR, procurement and facilities management. Project Manager effective in leading and directing technical and customized projects from inception to launch. More than 14 years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.
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Highlights & Accomplishments:
- Program Management – Managed the City’s IT Project Governance Program including120 projects and a portfolio budget of over $97M. Collaborated with CIO and DCIO to establish and gain approval for the IT Enterprise Governance Board and Governance Program. Managed and facilitated recurring project review board meetings and enterprise governance board meetings;
- Portfolio Management Leadership / Executive Reporting - Developed and deployed multiple EPPM tools (via SharePoint, MS Project Server, and in-house EPPM prioritization portal) to provide project transparency to executive stakeholders. Responsible for tracking key decisions/actions, approvals, and reporting compliance processes required for compliance with the city's IT policies, standards, guidelines, and methodologies; and
- PMO Professional Development - Established partnership with Georgia Technology Authority (GTA) to provide project management training and coaching to project managers from both organizations. Responsible for professional development training for EPMO.
Highlights & Accomplishments:
- Executive Portfolio Management and Reporting - Developed foundational processes, reports, tools and techniques to support newly reorganized PMO;
- IT Governance - Facilitated multiple work sessions to develop IT Governance Process Model and supporting governance documentation templates;
- PMO and Portfolio Management Leadership –resulted in a 70% increase in the number of certified project managers to support IT strategic services PMO; increased utilization of PMI Methodology and MS Project Server within 16-month time frame across multiple PMOs as MS Project Server Administrator and Trainer;
- Implemented multiple high-profile enterprise-wide projects such government $300 E-Legislative Management System Implementation by intergovernmental agreement; Implemented the COA Website Redesign Project – a total redesign of hosted website to a self-hosted website of over 750 pages of new and migrated data; launched on time and on budget for Mayor’s State of City address;
- Process Improvement - FY11 ($559M) and FY12 ($547M) Budget Process Improvements –technological improvements and process improvements across 16 subgroups; assessment led to the acquisition of the city’s $2M Oracle budget development solution;
- Fiscal Management - Implemented end of fiscal year audit process improvements resulting in development of over 20 key financial reports used for federal, state, and local compliance reporting; saved organization $250K. Performed cost management reviews across all implementations; and
- Risk Management - Completed Kronos Timekeeping Application Optimization Study resulting in system upgrade and multiple process improvements to improve audit reporting and reduce litigation risks related to time and labor issues.
Highlights & Accomplishments:
- Enterprise-wide Oracle training of 2500+ employees across 26 financial modules;
- Oracle HR Learning Management Implementation;
- Business Intelligence Assessment; and
- Furlough/Reduction in Force and Reduction in Salary Task Force Initiatives.
Highlights & Accomplishments:
- Responsible for the inaugural and subsequent publications of
- “Ethics Matters” e-newsletter and subsequent publications;
- Worked with a range of stakeholders and personnel; facilitated successful financial disclosure filing of over 1500 elected/appointed officials and employees as defined by city code.
United Way Volunteer Improvement Program (VIP), Graduate
City of Atlanta Rising STARS Leadership Class, Graduate
National Protégé Program, Graduate
Information Systems Audit and Control Association (ISACA), Member
PMI Global Project Management Subject Matter Expert
American Business Women’s Association (ABWA), National Ambassador
National Forum Public Administrators Organization, Past Board Member
Alabama A&M University Alumni Association (AAMU), Past Board Member
Atlanta Information Management EPMO Essential Team Member Award, 2016 Alabama A&M University Alumni Recruiter Appointment;
2015 Alabama A&M University William Hooper
Council Service Award;
2013 NFBPA FORUM, 2013 Public Administrators
Conference Presenter and Technology Chair;
2013 American Business Women’s Association National Conference Logistics Co-Chair;
2013 American Business Women’s Association Atlanta Area Council Ex-Officio;
2013Alabama A&M University National Alumni Association Board of Directors, 2012-13 Alabama A&M University National Alumni
Association President, Council of Presidents, 2012-13 Alabama A&M University National Alumni Association President, Metro Atlanta Chapter, 2012-13;
American Business Women’s Association Top Ten Business Woman National Honoree, 2011
ABWA National Women’s Leadership Conference, Speaker, Chattanooga, TN, 2010;
American Business Women’s Association Top Ten Business Woman Chapter Nominee, 2010-11;
Mayoral Recognition for Performance on a Major Project (FY11 Budget Development);
2010 American Business Women’s Association “Star in Her Crown Award”;
2006 Special Merit Recognition & Raises for multiple years at St. Bartholomew’s & SAKs;
2000-06 Alabama A&M University Service Award;
2005 Proclamation from DeKalb County for Leadership and Service; 2004 City of Atlanta Phoenix Award Recognition;
2004 American Business Women’s Association Chapter Woman of the Year;
2002 American Business Women’s Association Inner Circle, 2002-Present
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Resume Overview
School Attended
- University of Kansas
- Troy University
- Alabama A&M University
Job Titles Held:
- IT Governance and Compliance Manager
- Project Manager/Sr. Business Consultant
- Change Manager / Training Manager
- Administrative Analyst, Senior
Degrees
- MBA
- MPA
- Bachelor of Arts
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