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it compliance analyst resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Career Overview

Experienced IT Compliance Analyst with diverse industry experience in tribal government and tribal casinos, social services, healthcare, and government. Professional expertise includes Segregation of duties, policy and procedures, disaster recovery planning and information protection analysis.

Qualifications
  • Effective communicator with concise verbal and written skills and very detail oriented.
  • Multi-faceted IT experience encompasses supervision, regulation, analytical, web application design, hardware and software.
  • Information security
  • Project management
  • Strong collaborative skills



  • Benefits from receptive listening ability in coming up to speed quickly.
  • Regulatory Compliance
  • Team Leadership
  • Strong analytical skills
  • Document Management
  • Excellent problem solving skills
Technical Skills
Accomplishments

Quality Control

  • Increased database security and cost efficiency by 5%.

Requirements Analysis

  • Completed business requirements analysis including the evaluation of systems specifications for client Web site two weeks ahead of deadline.

Strategy and Planning

  • Developed and communicated Web site usage, security policies and standards to all users.
  • Established policies and procedures for publishing Web pages and applications in conjunction with content creators and sales staff.

Leadership

  • Served as leader of design team.

Project Management

  • Managed complex BI/DW deployment programs, facilitating acquisition of business requirements.
  • Prepared design specifications, developed reporting and analytics, tested and managed user adoption.

Team Collaboration

  • Brainstormed development team evolution strategy and deployed best practices, such as team programming, test-driven development (JUnit) and repeatable builds (Ant, CVS).
  • Defined project skill sets in line with methodology and drove J2EE training.

Work Experience
IT Compliance Analyst, 10/2006 - Current
Arthur J Gallagher & Co. Conway, AR,
  • Conducts all quarterly access review with all casino departments and selected tribal departments to ensure Segregation of Duties compliance.
  • Worked with all departments and Web Developers to create template for Segregation of Duties Database.
  • Contributes to development of new processes and adapt current workflow into more efficient processes.
  • 9 years of IT audit coordination with San Manuel Gaming Commission, California Gambling Commission, and Price Waterhouse. Established a proven track record with Gaming Compliance office via understanding of National Indian Gaming Commission (NIGC), Minimal Internal Control Standards (MICS), Gaming Commission Regulations (GCR) and the Tribal Internal Control Standards (TICS).
  • Teams with upper management and Project Management Team members on contract requests to ensure appropriate tribal guidelines, rules, and regulations are met, and implementation of new Policies & Procedures as a means of regulating processes within the ITA and IT department as a whole. Provides information related to the IT budget pertaining to software, hardware, and contractual services.
  • Conducts quarterly audit meetings with San Manuel Gaming Commission, and annual audits with Price Waterhouse, Risk Management Department and works collectively with the IT Security Analyst in regards to the Red Spin audits. Acting as a Liaison for the IT department during all internal IT audit meetings with Risk Mgmt., Gaming Commission, California Gambling Commission, and Price Waterhouse, Redspin.
  • Generates all audit reports documentation quarterly for gaming systems. Using Crystal Reports or other IGT report exporters.
Web Manager / Ecommerce, 2004 - 2010
Nucor Corporation , ,
  • Processes all credit card transactions, as well as collaborates with credit card companies, customers, and merchants.
  • Maintains books for all virtual transactions and provide reports to company CEO upon request.
  • Oversaw website development / maintenance, search engine rankings, quality assurance, and fiscal management.
  • Directed activities of department in order to assure further attainment of goals and objectives.
  • Participated in creating and maintaining code for ASP, CSS, and HTML.
  • Conducted analysis of activities, costs, operations, and forecast data to determine department progress.
  • Developed large product uploading files CSV, which populated an ecommerce shopping cart.
  • Performed functional testing and debugging of online features; monitored website for content and display issues including resolution, or such issues with the payment gateways and processing merchant accounts.
  • Created and maintained code for ASP, CSS, and HTML company websites (using ARC Soft for hosting).
  • Improved web-based marketing strategies; handles management of time, space, and web progress.
  • Excelled under limited supervision, relying on self-initiative to perform creative assignments and make marketing decisions impacting website quality.
Web Application Specialist / Analyst / Web Programmer, 07/2000 - 04/2005
San Bernardino County , ,
  • Acquired ASP, HTML, PHP, E-commerce, and limited JavaScript experience.
  • Conducted meetings with customers and translated their needs and requirements to the programmers (as Project Leader and Analyst on web development projects); promoted sales of applications that fit their needs.
  • Designed and maintained 130 HSS Intranet / Internet websites.
  • Developed expert-level knowledge of Microsoft and Macromedia Suites, as well as RoboHelp and Microsoft Project.
  • Trained departments to use their website and programming Meta Data.
  • Supported Online Handbook Projects, including evaluation of electronic documents for completeness, consistent pagination, and organization; converted documents to the appropriate formats.
IT Supervisor, 09/1992 - 01/2000
Simon's Computers , ,
  • Supervised assigned IT operations and staff (e.g. operations, scheduling, data entry, and technicians).
  • Instructed employees in the use of new internal procedures; evaluated employees on assigned shift.
  • Ensured security of assigned operational center and assumed delegated management responsibility as needed.
  • Recommended changes to improve methods, procedures, service levels, and operational efficiency.
  • Prepared statistical and narrative reports regarding operational, vendor, or user activities.
  • Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service.
Education and Training
BS: Information Technology, Expected in 2008
-
University of Phoenix - Ontario, CA
GPA:
Status -

University of Phoenix - Ontario, CA BS, IT / Visual Communications (12 / 2008, 3.5 GPA) Victor Valley College - Victorville, CA AA, Liberal Arts (2000, 3.5 GPA) Internal Controls & Best Practices (IT Systems Auditing Training), Joseph Eve

Certifications
ARC,
Skills

Security, Access, Audit, Audits, Budget, Crystal Reports, Database, Documentation, It Audit, Liaison, Metrics, Mics, Project Management, Risk Management, San, Storage Area Network, Trading, Workflow, Customer Service, Operations, Receptionist, Retail Sales, Data Entry, Scheduling, Asp, Html, Credit, Credit Card, Intranet, Javascript, Macromedia, Meta Data, Microsoft Project, Php, Robohelp, Sales, Sales Of, Translated, Css, Ecommerce, Progress, Marketing, Web Based, Web-based, Application Design, Benefits, Data Management, Detail Oriented, Procedure Writing, Process Flow, Regulatory Compliance, Report Writing, Functional Testing, Interviewing, Maintenance, Quality Assurance, Search Engine, Shipping, Testing, Auditing, Best Practices, Internal Controls, Systems Auditing, Training

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • IT Compliance Analyst
  • Web Manager / Ecommerce
  • Web Application Specialist / Analyst / Web Programmer
  • IT Supervisor

Degrees

  • BS

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