LiveCareer-Resume

ielts trainer resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Customer Service
  • Good Work Ethic
  • Relationship Building
  • Supervision & Leadership
  • Team Building
  • Reliable & Trustworthy
  • Team Management
  • Active Listening
  • Planning & Organizing
  • Friendly, Positive Attitude
  • People Skills
Experience
05/2021 to 12/2021 IELTS Trainer Forward Air Solutions | Nashville, TN,
  • Provided instruction on material evaluated in listening, speaking, reading and writing sections of IELTS General Training and Academic examinations.
  • Assessed IELTS-specific characteristics of multiple choice, matching and sentence, summary and diagram completion questions to identify techniques to take advantage of question format.
  • Advised candidates for IELTS General examination on essay formats and time limits specific to General examination.
  • Prepared reports for supervisors detailing student grades, classroom attrition rates and examination performance after course completion to assist in improving teaching methods.
  • Reviewed successful short answer and essay responses to identify strengths and develop outlines and other hints for composing high-scoring writing.
  • Attended faculty meetings every [Timeframe] to collaborate with supervisors and other [Job title]s to evaluate current pedagogical impact and participate in new course offering development.
  • Determined training needs of each student through academic assessments.
  • Addressed student inquiries and concerns related to curricula, course content and class schedules.
  • Instructed students of various backgrounds and learning styles by employing variety of instructional resources.
  • Mentored and tutored individual students struggling to understand lecture objectives.
  • Taught concepts found on standardized tests and built necessary support skills to help students perform well.
  • Planned, organized and taught lessons for adult English language learners involving listening, speaking, reading and writing instructional components.
  • Input student grades and attendance records into school databases and reported student progress.
  • Helped students cultivate life and social skills like using public transportation, appropriate emotional expression and communicating with co-workers and employers.
  • Created and led strengths-based and engaging class that equipped adult students with skills and confidence to learn English using interactive, culturally responsive curriculum.
05/2020 to 05/2021 Front Desk Receptionist Forward Air Solutions | Charlotte, NC,
  • Greet and assist patients as soon as they enter into the clinic
  • Check appointment log , inform doctor , offer new appointments
  • Collect mails, reply emails , prepare correspondence
07/2019 to 09/2019 Front Desk Receptionist Forward Air Solutions | Lakeland, FL,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
01/2009 to 02/2011 Front Desk Receptionist Lord Ganesha Group Of Institute Of Management And Technology | City, STATE,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
Education and Training
Expected in 04/2003 to to Bachelor of Arts | Arts Punjab University , Chandigarh , GPA:

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Resume Overview

School Attended

  • Punjab University

Job Titles Held:

  • IELTS Trainer
  • Front Desk Receptionist
  • Front Desk Receptionist
  • Front Desk Receptionist

Degrees

  • Bachelor of Arts

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