Hr Business Compliance Manager resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
A position where my vast experience and expertise to provide optimal service while achieving company goals. Compliance Manager bringing 5 years of experience managing activities, programs, and resources to meet customer needs. Flexible and adaptable with high level customer service, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution.
Skills
Excellent interactive skills.
Self-motivated and quick adaptation.
Ability to work in a team and individually.
Organizational Skills (Innovative and Proactive).
Ability to multi-task and prioritize
Mentoring/leadership.
Time Management.
Critical thinking
Analytical Problem-Solving
Reliable & Trustworthy
Planning & Organizing
Conflict Resolution
Computer Skills: Microsoft Office, Word, Excel, PowerPoint, Access, Publisher, Workday, WordPress, Google Suite, Outlook, Quick Books, ADP, Square
Experience
Executive Administration, 11/2022 to Current Omni Air International – Tulsa, OK,
Ensured protection of confidential information in accordance with HIPPA guidelines
Submitted therapist evaluations documentation to respective insurance companies to obtain authorization
Tracked authorization dates
Conducted daily audits for invoice billing through EMR
Audit clinical documentation
Sent payroll receipts to appropriate therapists
Compiled medical records as requested
Communicated with all corporate initiatives
HR/Business Compliance Manager, 02/2017 to 10/2022 Applebee's – , ,
Responded to internal and external HR-related inquiries and requests and provides assistance
Handled HR Payroll Quick Books and ADP, related calls & distribute correspondence to the appropriate agencies
Maintained records of personnel-related data in both paper and the database and ensures all employment requirements are met (e.g., reviews, promotions, and dismissal)
Assisted supervisors in performance management procedures
Handled daily AP and AR reconciling, billing, invoicing, and printing checks
Provided CEO with updated reports on open invoices and AP reports
Negotiated payment plans terms with vendors
Stayed abreast of relevant labor and benefit-related policies and regulations and ensuring compliance with all legal employment regulations
Facilitated the review and revision of the updated Employee Handbooks
Recruitment; Posted job ads, phone screening, and set up interviews via Zoom and in person
Informed employees of career development and promotional and educational opportunities
Directed corporate team recruiting and retention and acknowledge proactive and positive employee engagement
Partnered with risk management to support worker’s compensation management and workplace safety programs and requirements
Worked side by side with CEO, Business, and Operational Support
Multi-task in a fast-paced environment
Negotiated all school and customer contracts
Provide a high level of customer service
Background Specialist, 10/2018 to 08/2020 Sanne Group – New York, ,
Ran background checks of individuals to obtain data on character, financial status, and personal history
Interpreted rules, policy, and procedures
Created and submitted reports regarding background investigations, highlighting any special findings
Reviewed appropriate records to obtain facts about individuals
Gathered proof of activities through video recordings, photographs, and statements
Supported executive decision-making by reporting on metrics and recommending actionable improvements
Participated in all facets of staff and client training objectives to install knowledge of federal, state, and local regulations and requirements
Participated in the Fun Committee
Attended WISE training
Area Director, 11/2013 to 12/2016 NW Kids Club, Inc./ Salem Prep School – City, ,
Responsible for scheduling appointments and making reservations for travel
Met with business owners, community administrators, and residents to obtain information needed for publications
Exhibited good communication skills by explained products and process through digital presentations to potential customers and business partners
Compiled finance data for publishing and financial reports, news articles, and business articles
Coordinated publisher layout and graphics for newsletter
Organized and coordinate monthly events for Residents and Business Partners, building and boosting efficient client relationships
Demonstrated good marketing skills by assisting in creating advertisement ads for business partners
Utilized mathematical principles to execute various accounting, bookkeeping or budgeting tasks
Displayed good business strengths by preparing and processing business forms, maintaining an inventory of office forms, and retrieving files and charts as needed
Responsible for coordinating orders concerning office supplies
Provided effective customer service via telephone; kept telephone log for prospective clients
Identified and use various software, including desktop publishing software and utilize online search techniques for publication projects
Demonstrated computer skills by using computers to enter, access, and retrieve data.
Director, 11/2006 to 06/2014 Company Name – , ,
Created membership program; increased membership sales and implemented various advertising strategies/ activities, including developing marketing flyers, ads, social media & web page presentations
Encouraged a multi-cultural community and partnered with court-issued supervision directly by observing parental visits with their children
Responds to internal and external HR-related inquiries or requests and provides assistance
Handle HR Payroll and related calls & distribute correspondence to the appropriate agencies
Successfully created the indoor playground in Oregon (Socialization Center for children)
Acted as a Customer Services Specialist by answering information about programs, functions, and services
Configured software for payments and student enrollment
Event Planner for Graduation Ceremony/Holiday Parties/Clinics/Recitals
Responsible for training and communicating policies and procedures to employees and evaluating employee performance standards
Maintained communication with co-owner and employees by providing weekly/ monthly status reports and attending weekly department and sales meetings
Managed and developed contracts/applications/agreements documents
Promoted the club to the local community by attending member functions, monthly Chamber of Commerce meetings, and trade shows
Communicate with media representatives, i.e., television stations KGW, KATU, KPTV, and Statesman Journal
Proficiently developed, coordinated, and implemented budgets to meet defined objectives
Demonstrated responsible human resources ability by conducting interviews, providing orientation to new employees, and recommending advancement of employees.
Education and Training
: Early Childhood Education, Expected in Bunker Hill Community College - Boston, MA, GPA:
: Marketing, Expected in Westchester Community College - , NY GPA:
: General Studies, Expected in Chemeketa Community College - , OR GPA:
Certificate: Human Behavior 240 Hours, Expected in 11/2002 Landmark Education - NYC, NY/Boston, MA/Portland, OR, GPA:
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