Hr Business Compliance Manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

A position where my vast experience and expertise to provide optimal service while achieving company goals. Compliance Manager bringing 5 years of experience managing activities, programs, and resources to meet customer needs. Flexible and adaptable with high level customer service, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution.

  • Excellent interactive skills.
  • Self-motivated and quick adaptation.
  • Ability to work in a team and individually.
  • Organizational Skills (Innovative and Proactive).
  • Ability to multi-task and prioritize
  • Mentoring/leadership.
  • Time Management.
  • Critical thinking
  • Analytical Problem-Solving
  • Reliable & Trustworthy
  • Planning & Organizing
  • Conflict Resolution

Computer Skills: Microsoft Office, Word, Excel, PowerPoint, Access, Publisher, Workday, WordPress, Google Suite, Outlook, Quick Books, ADP, Square

Executive Administration, 11/2022 to Current
Omni Air InternationalTulsa, OK,
  • Ensured protection of confidential information in accordance with HIPPA guidelines
  • Submitted therapist evaluations documentation to respective insurance companies to obtain authorization
  • Tracked authorization dates
  • Conducted daily audits for invoice billing through EMR
  • Audit clinical documentation
  • Sent payroll receipts to appropriate therapists
  • Compiled medical records as requested
  • Communicated with all corporate initiatives
HR/Business Compliance Manager, 02/2017 to 10/2022
Applebee's, ,
  • Responded to internal and external HR-related inquiries and requests and provides assistance
  • Handled HR Payroll Quick Books and ADP, related calls & distribute correspondence to the appropriate agencies
  • Maintained records of personnel-related data in both paper and the database and ensures all employment requirements are met (e.g., reviews, promotions, and dismissal)
  • Assisted supervisors in performance management procedures
  • Handled daily AP and AR reconciling, billing, invoicing, and printing checks
  • Provided CEO with updated reports on open invoices and AP reports
  • Negotiated payment plans terms with vendors
  • Stayed abreast of relevant labor and benefit-related policies and regulations and ensuring compliance with all legal employment regulations
  • Facilitated the review and revision of the updated Employee Handbooks
  • Recruitment; Posted job ads, phone screening, and set up interviews via Zoom and in person
  • Informed employees of career development and promotional and educational opportunities
  • Directed corporate team recruiting and retention and acknowledge proactive and positive employee engagement
  • Partnered with risk management to support worker’s compensation management and workplace safety programs and requirements
  • Worked side by side with CEO, Business, and Operational Support
  • Multi-task in a fast-paced environment
  • Negotiated all school and customer contracts
  • Provide a high level of customer service
Background Specialist, 10/2018 to 08/2020
Sanne GroupNew York, ,
  • Ran background checks of individuals to obtain data on character, financial status, and personal history
  • Interpreted rules, policy, and procedures
  • Created and submitted reports regarding background investigations, highlighting any special findings
  • Reviewed appropriate records to obtain facts about individuals
  • Gathered proof of activities through video recordings, photographs, and statements
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements
  • Participated in all facets of staff and client training objectives to install knowledge of federal, state, and local regulations and requirements
  • Participated in the Fun Committee
  • Attended WISE training
Area Director, 11/2013 to 12/2016
NW Kids Club, Inc./ Salem Prep SchoolCity, ,
  • Responsible for scheduling appointments and making reservations for travel
  • Met with business owners, community administrators, and residents to obtain information needed for publications
  • Exhibited good communication skills by explained products and process through digital presentations to potential customers and business partners
  • Compiled finance data for publishing and financial reports, news articles, and business articles
  • Coordinated publisher layout and graphics for newsletter
  • Organized and coordinate monthly events for Residents and Business Partners, building and boosting efficient client relationships
  • Demonstrated good marketing skills by assisting in creating advertisement ads for business partners
  • Utilized mathematical principles to execute various accounting, bookkeeping or budgeting tasks
  • Displayed good business strengths by preparing and processing business forms, maintaining an inventory of office forms, and retrieving files and charts as needed
  • Responsible for coordinating orders concerning office supplies
  • Provided effective customer service via telephone; kept telephone log for prospective clients
  • Identified and use various software, including desktop publishing software and utilize online search techniques for publication projects
  • Demonstrated computer skills by using computers to enter, access, and retrieve data.
Director, 11/2006 to 06/2014
Company Name, ,
  • Created membership program; increased membership sales and implemented various advertising strategies/ activities, including developing marketing flyers, ads, social media & web page presentations
  • Encouraged a multi-cultural community and partnered with court-issued supervision directly by observing parental visits with their children
  • Responds to internal and external HR-related inquiries or requests and provides assistance
  • Handle HR Payroll and related calls & distribute correspondence to the appropriate agencies
  • Successfully created the indoor playground in Oregon (Socialization Center for children)
  • Acted as a Customer Services Specialist by answering information about programs, functions, and services
  • Configured software for payments and student enrollment
  • Event Planner for Graduation Ceremony/Holiday Parties/Clinics/Recitals
  • Responsible for training and communicating policies and procedures to employees and evaluating employee performance standards
  • Maintained communication with co-owner and employees by providing weekly/ monthly status reports and attending weekly department and sales meetings
  • Managed and developed contracts/applications/agreements documents
  • Promoted the club to the local community by attending member functions, monthly Chamber of Commerce meetings, and trade shows
  • Communicate with media representatives, i.e., television stations KGW, KATU, KPTV, and Statesman Journal
  • Proficiently developed, coordinated, and implemented budgets to meet defined objectives
  • Demonstrated responsible human resources ability by conducting interviews, providing orientation to new employees, and recommending advancement of employees.
Education and Training
: Early Childhood Education, Expected in
Bunker Hill Community College - Boston, MA,
: Marketing, Expected in
Westchester Community College - , NY
: General Studies, Expected in
Chemeketa Community College - , OR
Certificate: Human Behavior 240 Hours, Expected in 11/2002
Landmark Education - NYC, NY/Boston, MA/Portland, OR,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bunker Hill Community College
  • Westchester Community College
  • Chemeketa Community College
  • Landmark Education

Job Titles Held:

  • Executive Administration
  • HR/Business Compliance Manager
  • Background Specialist
  • Area Director
  • Director


  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: