LiveCareer-Resume

host resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Experience
Host , 03/2015 - 08/2016
New Castle Hotels Llc Shelton, CT,
  • Answered 30+ calls per shift to provide establishment information and take party reservations
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Set up and decorated menu marketing boards with current specials information and drink features
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
  • Helped to plan and execute parties for more than 16+ guests, including coordinating menus and preparing tables
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests
  • Helped restaurant staff set up small and large events to coordinate smooth execution
Host / Server, 08/2016 - 01/2017
Famous Dave's Of America, Inc. Minnetonka, MN,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Operated POS terminals to input orders, split bills and calculate totals
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
  • Answered phones politely and promptly, accurately recording and confirming reservations
  • Answered questions about food and order statuses for waiting customers
Server, 04/2018 - 01/2019
Godfreys City, STATE,
  • Recorded orders and partnered with team members to efficiently serve food and beverages
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
  • Operated POS terminals to input orders, split bills and calculate totals
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips
  • Managed closing duties, including restocking items
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances
Server / Barback, 01/2019 - 10/2019
Dive Bar City, STATE,
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips
  • Recorded orders and partnered with team members to efficiently serve food and beverages
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Work History
Pre Delivery Inspection Technician, 06/2019 - Current
Vaughn Automotive Ottumwa, Iowa
  • I am responsible for inspecting all new inventory and making sure all deliveries are made on time as well as making sure all features work and all exterior features on the deliveries are in order.
Production Line Technician, 03/2019 - 06/2019
Plastipak Packaging Ottumwa, Iowa
  • I was responsible for setting up and operating a group of machines and making necessary adjustments or mechanical repairs to the machines and auxiliary equipment in a safe and efficient manner, as well as managing the employees who were on my line.
Production Operator, 04/2018 - 01/2019
Niagara Bottling Jupiter, Florida
  • I was responsible for overall maintaining of our production line, including starting and stopping of some equipment (palletizers, carton makers, carton sealers, drop packers).
  • I was also responsible for accurately completing and updating information forms and logs such as Machine Report, Quality Report, Downtime Report and Carton Top Load Report.
Operations Supervisor, 08/2016 - 03/2018
UPS Champaign, Illinois
  • At this job I oversaw the safety of my 32+ employees and the timely execution of the tasks that must be done on a nightly basis in order to make the production goal.
  • Occasionally tasked with coming up with new programs and operations which were then to be implemented into the daily routine for my employees to help increase production and safety.
Server, 03/2015 - 08/2016
Possum Trot Steakhouse Oakwood, Illinois
  • At this job I dealt with the scheduling of guests and tending to the needs of our valued customers.
Education
Associate of Arts: Business Administration, Expected in Current
-
PARKLAND COMMUNITY COLLEGE, DANVILLE AREA COMMUNITY COLLEGE - Champaign, IL,
GPA:
Status -
High School Diploma: , Expected in May 2016
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Salt Fork High School - Catlin, IL,
GPA:
Status - I graduated Salutatorian of my class, GPA: 4.86
Highlights
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Menu knowledge
  • Dining customer service
  • Menu memorization
  • Special dietary requirements
  • Guest service
  • Flexibility
  • Verbal communication
Skills
  • Word and Docs
  • Sheets and Excel
  • Powerpoint and Slides,
  • Communication skills, features, forms, inspecting, inventory, Management skills, managing, mechanical, Excel, Powerpoint, Word, Quality, repairs, safety, scheduling, Supervisor, Time management
  • Summary

    Outgoing Server / Barback skilled at operating in fast-paced environments with an exceptional work ethic and with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

    Self-motivated and dependable server capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 5 years of experience working in the restaurant industry.

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    Resume Overview

    School Attended

    • PARKLAND COMMUNITY COLLEGE, DANVILLE AREA COMMUNITY COLLEGE
    • Salt Fork High School

    Job Titles Held:

    • Pre Delivery Inspection Technician
    • Production Line Technician
    • Production Operator
    • Operations Supervisor
    • Server

    Degrees

    • Associate of Arts
    • High School Diploma

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