Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated and focused Emergency Medical professional bringing expertise in emergent injury assessment, treatment and patient care. Excellent aptitude for building patient rapport to mitigate stress and deliver efficient treatment. Proven history of sound judgment and critical thinking in high-pressure situations.
High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Skills
Works well under pressure, Fast learner, NREMT Certified, ICS Certified, Works well with others, Organized and Respectful, Desire to help others
Works
Fast learner
Emergency response and assessment
Ambulance transport
Emergency management
Vital sign assessment
Quality assurance controls
CPR and First Aid
Experience
02/2020 to CurrentHostBoyne Resorts | Boyne Falls, MI,
Supervised activities of dining room staff to maintain service levels and support guest needs.
Answered telephone to provide establishment information and take party reservations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Answered customers' questions about hours, seating, current wait time and other information.
Answered questions about food and order statuses for waiting customers.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Notified servers after seating parties in section for prompt service.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
03/2019 to 12/2019Host, Server, BusserGeisinger | Koppel, PA,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Managed closing duties, including restocking items and reconciling cash drawer.
Operated POS terminals to input orders, split bills and calculate totals.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Answered telephone to provide establishment information and take party reservations.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
01/2015 to 09/2019Server, Dishwasher, Busser, CookPapa Leone's Pizza | City, STATE,
Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Monitored customer movements and quickly cleared empty tables for future customers.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Managed closing duties, including restocking items and reconciling cash drawer.
Increased productivity by working quickly, helping other bussers and looking for ways to improve.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
02/2018 to 02/2019Emergency Medical TechnicianAMR River Medical | City, STATE,
Demonstrated dedication to providing quality care through continued training and education.
Remained level-headed and proactive during emergency situations.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Provided direct patient care, including stabilizing patients and determining course of action based on triage.
Transported patients from accident scenes to hospitals in emergency vehicles.
Monitored patients from scene to hospital transfer while conducting in-transit care.
Education and Training
Expected in 12/2018 to to EMT | EMTMohave Community College, Lake Havasu City, AZ, GPA: Status -
Expected in 2017 to to High School Diploma | Lake Havasu High School, Lake Havasu City, AZ, GPA: Status -
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