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Host Resume Example

Resume Score: 80%

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HOST
Professional Summary

High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Polite and positive Host with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Skills
  • Bar terminology
  • Kitchen staff coordination
  • High-volume dining
  • Cleaning
  • Impression Management
  • Reservation Coordination
  • Guest seating arrangements
  • Dining area maintenance
  • Bill computation
  • To-go order preparation
  • Group Reservations Management
  • Dining Room Management
  • Interactive communication skills
  • Food running
Work History
Host01/2019 to 07/2020
The Scout Water House, Chicago, IL
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Planned and executed multiple guest parties by organizing menus, spaces and special requests.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Documented reservations and communicated changes to guests using Toast POS Software.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Monitored front entrance for new guests while assisting servers by taking and deliveringdrink orders.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings .
  • Answered customer questions about hours, seating and restaurant information.
  • Took information about guests' party size, led to seating, offered menus.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Checked and restocked server areas and organized and got change for front counter.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
Food Runner04/2018 to 04/2020
Baseball Buffet - Chicago White Sox Patio, Chicago, IL
  • Answered questions from restaurant patrons regarding menu items.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Refilled condiments on each table when running low.
Landscaping Assistant06/2020 to 08/2020
Matt Taylor Landscaping, Chicago, IL
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Reviewed plans and designs to verify completeness of grounds work.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
Education
High School Diploma: : Expected in 05/2021
De La Salle Institute - Chicago, IL
  • Dean's List - All Semesters
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Scout Water House
  • Baseball Buffet - Chicago White Sox Patio
  • Matt Taylor Landscaping

School Attended

  • De La Salle Institute

Job Titles Held:

  • Host
  • Food Runner
  • Landscaping Assistant

Degrees

  • High School Diploma : Expected in 05/2021

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