-Proactive college graduate, Marine Corps Veteran that has skills in Communication, building relationships and responsibility. Eager to bring value to establishment through hard work and commitment to quality. Offering demonstrated success in sales.
-Motivated and driven towards furthering my degree in Science. Possess experience in training and Sales. Proven success working within fast-paced, collaborative settings.
-Meticulous and detail-oriented with excellent observational, organizational and communication skills.
-High-energy Client Services Representative with demonstrated administrative expertise, analytical problem-solving skills and proficiency in Spreadsheet software. Proven history of delivering exceptional client service through proactive communication and diligent follow-up. Highly organized, responsive and versed in managing client expectations to foster loyalty.
-Personable and client-focused professional offering 10+ years of experience in managing key accounts to deliver superior service. Excellent ability to collaborate with associates and management to achieve business objectives. Proficient in many soft-wares with expertise in aerospace products and services.
- Hardworking Client Services Representative bringing 10 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
-Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
- Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 6 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
⦁ Created and implemented filing and organization practices for documents, reports, and calendars.
⦁ Maximized efficiency by training new employees on company procedures and best practices.
⦁ Posted and interpreted weather reports and decoded sequence reports.
⦁ Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
⦁ Transmitted flight plans and arrival reports to flight and air traffic control centers.
⦁ Maintained flight logs on incoming and outgoing flights and individual flights.
⦁ Processed local and cross-country flight clearances and checked accuracy of flight plans.
⦁ Supported operations by managing professional communications, tracking data and managing records.
⦁ Adhered to safety procedures when managing logistics for pilot and ground crew.
⦁ Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
⦁ Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
⦁ Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
⦁ Prepared documents for destruction.
⦁ Tracked personal and professional development of operations and provided mentor-ship to promote growth and alignment with core U.S. Marines values.
⦁ Documented and processed classified materials for VMFA(AW) 242 unit.
⦁ Sorted and routed incoming correspondence and messages.
⦁ Wrote office job descriptions and directives.
⦁ Prepared daily, weekly and monthly situational reports for higher headquarters.
⦁ Updated and filed supply records and forms.
⦁ Served as liaison between squadron level, MAG, and WING to maintain welfare of enlisted personnel and make officers aware of any potential situations potentially affecting mission preparedness.
⦁ Tracked and filed administrative paperwork and personnel folders.
⦁ Managed command with over 252 enlisted manpower by overseeing issues such as safety, maintenance and security clearance level for classified material.
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