Head Server Resume Example Company Name

HEAD SERVER

Summary

Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables and restocking items to prepare for following shift. Hardworking server with 21 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Resourceful individual providing customers with pleasant dining experience and quality food service. Commended for excellent multitasking abilities and happy, patient demeanor. Dedicated to developing and supporting teams of servers during shifts. Self-motivated and dependable. Career history achieving high performance with minimal supervision. Punctual and communicative individual. Driven to go above and beyond to satisfy customers, improve operations and support team members. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Proactive and friendly professional with strengths in customer service, time management and effective planning. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers.

Skills

High-volume dining
Menu memorization
Service prioritization
Serving food and beverages
Dining customer service
Team supervision

Special dietary requirements
Table setting arrangements
Quality control
Staff training
Relationship management
Safe food handling

Experience

Head Server, Company Name, August 2019-CurrentCity, State

Trained new servers on menu items and restaurant standards.
Collaborated with host, bus person and cook to serve up food and beverage options.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Educated servers on daily specials to promote key items and drive sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Certified Dog Trainer, Company Name, June 2018-CurrentCity, State

Displayed passion for animal welfare and demonstrated humane techniques with progressive training models.
Utilized positive training methodologies, including food and toy rewards, marker training, humane training tools and verbal and leash corrections.
Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
Discussed effective canine socialization methods with pet owners and explained proper use of commands, including sit, stay and down.
Developed long-term relationships with clients and bonded with animals through regular contact.
Advised owners on strategies for continuing training and reinforcing lessons.
Monitored and documented animal health, diet and behaviors to identify and address trends.
Evaluated animals and discussed suitability with owners based on factors such as temperament and age.
Recognized by management for providing exceptional customer service.

Restaurant Server, Company Name, May 2013-March 2016City, State

Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Monitored customer movements and quickly cleared empty tables for future customers.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Led team in carrying out day-to-day tasks with customer service program in mind
Consistently went above and beyond expectations by helping to support teammates and provide customer service.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Supported serving staff in delivering accurate and well-presented food orders.
Managed inventory of dining room products, including condiments, linens and flatware.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Restaurant Server, Company Name, October 2009-November 2011City, State

Restocked condiments and drink station supplies to maintain customer satisfaction.
Led team in carrying out day-to-day tasks with customer service program in mind.
Consistently went above and beyond expectations by helping to support teammates and provide customer service.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Trained new employees to perform duties
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Supported serving staff in delivering accurate and well-presented food orders.
Managed inventory of dining room products, including condiments, linens and flatware.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Education and Training

High School DiplomaSilverado High School, , CityStateJune 2006

Certifications

Certified Nevada Food Handlers Card
Current CPR Card

Resume Overview

School Attended

Silverado High School

Job Titles Held:

Head Server
Certified Dog Trainer
Restaurant Server

Degrees

High School Diploma

Head Server Resume Example

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