Accomplished hotel executive with 20 plus years of industry experience in top-tier locations, providing the highest quality service through exceptional operational, fiscal, and team leadership. Proven ability to cultivate and maintain key relationships with clientele, service teams, and business professionals utilizing a solution-focused collaborative style. Dedicated, passionate, and driven to exceed expectations. Full service / Resort properties Strategic sales / marketing plans monthly forecast reporting. Unsurpassed guest relations P&L review and utilization with new opening/ renovation PIP experience. Expert at annual budget development, revenue management strategy and reporting system development . Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration.
Past Baord Chair of Comunity Improvenent District for City of Springfield
Past advisor for City of Springfield Expo cneter
Past Board Member City of Mesa CVB
Past Board Member CIty of Mesa Chamber of Commerace
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