An accomplished Quality Engineer with over 18 years experience in the Semiconductor industry. A proven track record in developing, implementing and improving business processes at the site and corporate levels. Strengths include solid communication and interpersonal skills, analytical and problem-solving skills, change management, extensive experience in team development and Project Management.
Areas of Expertise:
Certified ISO Auditor / ISO 9001 / First Article Inspection
Problem Solving (8D) / NC Management / Project Management
Voice of the Customer / Lean Manufacturing Material / Review Board /
Order Management / Operations Quality Control
● Extensive AGU Education
-Responsible for conducting First Article Inspections (FAI).
-Validate Supplier's products conform to Applied Materials specification through the FAI process. This includes reading drawing and specification and comparing to the Supplier's reported data to ensure compliance. -Review the reported “tools used” are the correct tools to perform the job. Communicate with Supplier whenever necessary and provide them training when needed.
-Perform internal product and process audits to validate specification compliance.
-Coordinated with Sales Engineering Group to create product quote for Customer.
-Responsible for collecting and aligning all PST/Customer Specs with Sales and BU,
and validated Configuration and Requirements, routing PSR and SAF for approval.
-Responsible for validating Purchase Order vs. Sales Order and Clean Booking Checklist.
-Worked closely with Marketing, Sales, Legal, Global Invoicing, PME, Master Scheduling, Shipping, ORCA, BU, POM, and Trade.
-Interpreted customer purchase orders, contracts and agreements in order to accurately enter and manage orders according to requirements.
-Corresponded with Field Sales Team on Customer requirements to ensure compliance of Customer Terms and Conditions.
-Responsible for investigating, coordinating and resolving order issues, working cross functionally to resolve issues. Managed orders to on time delivery.
-Analyzed reports from ERP to identify potential issues in executing orders on time.
-Assisted in establishing the Global Quality Control program; Metrology lab in Austin.
-Responsible for conducting First Article Inspections (FAI) and feedback to suppliers.
Implemented part to print validation and Incoming Inspection Control.
-Developed procedures for documenting measurement requests, database management, and training.
-Recorded and tracked metrics such as; IQC backlog and average inspection time.
-Worked with Supplier Engineering and Suppliers to perform inspection measurement correlation studies.
-Coordinated Stock purges to include critical measurement and DMR reporting.
Trackwise Core Team member: Collaborated in mapping and designing the top level Manufacturing Process flows for the world- wide launching of the Trackwise database.
Manufacturing NCs, DMR, ISRD/SRD, & CRFs modules.
-Developed and implemented training and other change management actions.
-Performed Internal Audits.
-Reviewed, approved, and validated corrective actions.
-Responsible for Ship-Kits Quality day to day Operations.
-Reviewed requirements with Customer (AMAT) various departments (Materials, CBM, Engineering, etc.) and Supplier to support Mfg build and Customer shipment schedules.
-Managed Closed Loop Corrective Action Process – Establish Corrective Action Teams for the review of factory and field Non-conformance, including Urgent Action Requests and Discrepant Material. Validated Root Cause investigation and effectiveness of Corrective Actions.
Results: Reduced Ship Kits issues by 70%.
-Coordinated Global Stock Purges and the disposition of DMRs.
-Represented the organization in determining solutions to difficult technical problems associated with suppliers.
-Contributed to the development of the organization's goals and objectives
Mark Lee, Sr. Quality Manager, Quality (Applied Materials) 512-272-3893
Tom Magill, Director, Quality (Applied Materials) 512-272-3489
Ronnie Robinson, Managing Director Quality (Applied Materials) 512-272-3660
Kurt Zahler, Sr. Quality Manager (Applied Materials) 512-272-7347
Shelly Zeigler, Order Management Director (Applied Materials) 512-272-7716
Herminio Martinez, Mgr, Ops & Cust Qual Eng. (Applied Materials) 512-272-2229
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