Director Of Training And Development resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile

Over ten years as both a fitness education specialist and Learning and Development Director. I strive for an overall training experience for both clients and employees that is unlike no other. Strong leadership, effective time management and excellent interpersonal/motivational/inspirational skills are three qualities that define my training characteristics. I offer outstanding presentation, communication and cross-cultural team management skills. I'm a high-energy, results-oriented leader with an entrepreneurial attitude.

Skill Highlights
  • Performance metrics
  • Advanced typography knowledge
  • Computer-assisted design (CAD)
  • Corporate design
  • Microsoft Office Suite expert
  • Conceptual thinker
  • Self-motivated professional
  • Resourceful researcher
  • Template creation
  • Project proposals
  • Practiced in instructional design
  • Sales leadership development
  • Scrum methodology
  • Copyediting and proofreading
Professional Experience
Director of Training and Development, 05/2005 - Current
Leake & Watts Services Inc Yonkers, NY,

Conceptualized, planned, developed, and managed their online university platform by creating a succinct project plan, designing site maps, holding weekly meetings with field specialists, developers, and supporting stakeholders.

Created a certification program that provided instruction and training to aid in the acquisition of knowledge, skills, or competencies within the software platform.

Acted as the learning management systems administrator using Oracle's TALEO platform.

Established a framework within the TALEO environment that continuously generated data that was used to improve course content, labs, assessments, tools, and learning standards.

Organized a copious repository of resources that existing and on-boarded employees could access to supplement their learning experience and guide them through the implementation of the TALEO platform.

Developed training video modules and promotional collateral that displayed the depth of the TALEO educational capacity.

Creates storyboards as an intricate instructional method to support the learning process

Developed content for eLearning and blended learning solutions, including instructional writing, activity creation, simulations, demonstrations, and narration

Pursued and promoted innovative, creative, and streamlining in the development and use of eLearning

Coordinates with content writers, editors, proofers, developers, sales teams and outside clients for the production and development of custom designed courses.

Analyzed company needs, and/or instructional goals and objectives to determine appropriate methods of educational design for both instructor-led and e-learning programs

Transformed complex bodies of information into professionally designed, engaging, and effective programs

Documented work flow processes and project development

Leveraged resources on design, development, and delivery of assigned training initiatives relating to software applications, processes, and procedures.

Performs multi-platform testing and editing standards for various forms of multimedia devices

Ensured quality control for online media by using a project tracking tool for editing, feedback, email and file documentation

Vice President of Training and Development, 05/2009 - 2014
Elara Caring Windsor, CT,

Developed and implement a Training and Development (T&D) plan for our

Delivered the corporate in-house curriculum of skill-building training (such as ILT programming, presentation skills, communication skills, project management skills, and required up-skilling programs) to our personal trainers and sales managers.

Directed and managed the corporate Learning Management System (LMS);

Managed all aspects of our company development programs for new employees through workshops and e-learning

Created, delivered and managed all personal trainer on-boarding initiatives, including personal trainer New Hire Orientation and continuing education platforms which aligned with our company initiatives.

Managed all employee training programs associated with online learning, e-learning: Sales, Customer Service, Product development, Retail Management, Guest Relations. All through ILT and self learn modules

Gathered and analyzed program feedback and made necessary program changes using several high-level metrics

Managed the Employee Survey implementation and action planning processes

Managed all logistics (i.e. online room set-up, sales and service requirements, etc.) and open enrollment process for all programs, tracked attendance numbers and evaluations

Provided Leadership training needed for Supervisors, Leads and management staff

Labor Law Training, resourcing, developing and implementation of our LMS

Assisted in development and maintenance/communication of training and HR metrics

Assisted in writing job descriptions, role profiles, disciplinary action, policies, etc

Bachelor of Science: English French, Expected in 2000
Bates College - ,
English French

communication , Customer Service, employee training, HR and Leadership training, logistics, Oracle, presentation skills, processes,

Product development, Profit and Loss, Program design, programming, project management, Sales, systems management, Trainer, workshops

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Resume Overview

School Attended

  • Bates College

Job Titles Held:

  • Director of Training and Development
  • Vice President of Training and Development


  • Bachelor of Science

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