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Development Manager Resume Example

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KISHA
BLAIR
Professional Summary

Development Manager with over 4 years of successful experience in fundraising and development. Medical professional with over 10 years of experience in various healthcare professions. CF mom with 16 years of experience navigating insurance, pharmaceutical programs, and other assistance programs targeted to the cystic fibrosis community.

Skills
  • MS Office
  • Patient Scheduling
  • HIPAA Guidelines
  • Medical Records Management
  • Patient Management
  • Payment collection
  • Direct Patient Care
  • Assisting with physical exams
  • Appointment Scheduling
  • Account management
  • Insurance Verification
  • Excellent work ethic
  • Computer skills
  • Patient-focused care
  • Recording Vital Signs
  • Patient Relations
  • Quality Assurance Controls
  • Patient Assessments
  • Supporting personal needs
  • Observing responses
  • Responding to emergencies
  • Tube feedings and medications familiarity
  • Chronic disease management
  • Inpatient care
  • Dementia and Alzheimer's knowledge
  • Conducting intakes
  • Medical office administration
  • Fundraising
  • Email campaigns
  • Letters of thanks
  • Annual giving campaigns
  • Recruitment
  • Special events
  • Donor development
  • Donor research
  • Fundraising campaigns
Education
Wichita State UniversityCity, StateCertificate
  • Professional development completed in Introduction to Non Profit Management.
  • Professional development completed in Mastering Public Speaking.
  • Professional development completed in Setting up a Nonprofit Board.
  • Professional development completed in Event Planning and Marketing.
Wichita Area Technical CollegeCity, StatePharmacy Technician
Wichita Area Technical CollegeCity, StateCertified Medication Aide
Wichita Technical InstituteCity, StateCertified Nursing Aide
Work History
Company Name - Development Manager
City, State01/2017 - Current
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Researched and identified potential donors.
  • Cultivated impactful social media presence on Facebook platform, offering content relating to fundraising campaigns and organizational objectives.
  • Attended events to develop professional network of potential donors.
  • Planned and implemented fundraising events.
  • Strategized with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
  • Worked closely with the Executive Director to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Composed fundraising newsletters to raise capital fornon-profit organizations.
  • Developed and implemented marketing campaigns targeting donors.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used Microsoft Word and other software tools to create documents and other communications.
Company Name - Patient Care Technician
City, State05/2016 - 08/2017
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Organized and maintained general supply storage areas.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Company Name - Medical Records Clerk/Receptionist
City, State06/2000 - 03/2005
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts accurately and neatly for the clinic.
  • Maintained strict patient and physician confidentiality.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Updated patient financial information to guarantee accuracy.
Company Name - Certified Medical Assistant
City, State01/1998 - 06/2000
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained a clean, healthy and safe environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
Additional Information

In addition to being an employee of the CF Foundation, I am a CF mom. My daughter with CF is 16. Through my experiences with her I have developed a keen knowledge of co-pay assistance programs, non-profit assistance programs, and other resources. Through my background in the medical field, I have a working understanding of medical terminology and health insurance terminology. I have over 10 years of experience working in various healthcare positions providing excellent customer service to my clients. I have 16 years of experience navigating insurance appeals and denials, co-pay assistance programs, and various other programs designed to help families who are dealing with cystic fibrosis. I believe that my combination of experience with the Foundation, experience in the healthcare sector, and having dealt with CF on a personal level uniquely qualify me for this position.

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Resume Overview

School Attended

  • Wichita State University
  • Wichita Area Technical College
  • Wichita Technical Institute

Job Titles Held:

  • Development Manager
  • Patient Care Technician
  • Medical Records Clerk/Receptionist
  • Certified Medical Assistant

Degrees

  • Certificate
    Pharmacy Technician
    Certified Medication Aide
    Certified Nursing Aide

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