covid testing support resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable Medical Laboratory Scientist with 5+ years of experience. Offer a positive attitude with a proven ability to achieve continuous improvement and optimal patient care while building operational performance. Looking to advance in healthcare leadership role.

  • Performance Optimization
  • Software Debugging
  • System Provisioning
  • Sterilization techniques
  • Equipment Testing and Calibration
  • Loss prevention management
  • Project oversight
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Seasoned in medical clinical procedures
  • Lean Process Improvements
  • Specimen Processing
  • Infection Control
  • Safety regulations
  • Medical research
  • Regulatory Compliance
Work History
12/2020 to Current COVID Testing Support Atlantic Health System | Scotch Plains, NJ,
  • Executed hardware proficiency on Alinity m molecular diagnostic analyzer using real time PCR technology under FDA EUA
  • Saved microbiology department from hiring an FTE for short-term testing support
  • Completed testing on DiaSorin Analyzer for SARS-CoV-2 using IgG antibodies.
  • Prioritized project tasks with Microbiology department team.
  • Worked as member of integrated project team in highly collaborative work environment focused on enhancing turn around time for test completion and complex work flow.
  • Conducted data gathering activities, including , organization of supplies, supervision and quality control of data acquisition, to draw relevant conclusions and direct testing activities.
  • Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under supervision of senior lab members.
02/2016 to Current Lead Medical Laboratory Scientist Dentsu Aegis Network | Wa Keeney, KS,
  • Direct tasks and streamline operations in the Transfusion Services Laboratory while problem-solving and maintaining open lines of verbal communication with staff
  • Demonstrate ongoing quality assurance and compliance using healthcare protocols and regulations; CLIA, JCAHO, TJC, OSHA, and HIPAA
  • Perform, analyze, and investigate complex laboratory results using risk mitigation techniques, risk analysis, and quality improvement practices
  • Train and supervise 10 FTE’s and direct reports on laboratory functions and assist with recruitment efforts and mentoring
  • Build quality and effective teams resulting in process optimization, an increase in workplace engagement, and retention of staff
  • Implement governance of new regulatory guidelines for blood issuing reducing FDA deviations by 30%
  • Analyzed testing results based on established indicators, submitting findings to central lab database.
  • Assists in revision and update of Standard Operating Procedure (SOP) manual
06/2019 to 12/2019 Project Lead Duke University Health System | City, STATE,
  • Designed and executed IRB approved process improvement project for Pediatric ECMO initiation and blood product dispensary study to improve process effectiveness
  • Performed analysis of 100 patients and identified recommendations on how to decrease turn around time, increase process efficiency, and cost-effectiveness for emergency ECMO deployment for neonates and pediatric patients.
  • Give strategic direction on implementing system enhancements for a blood order set by maneuvering through ICD coding in EPIC and Maestro Care matrix
  • Utilize RedCap (Research Electronic Data Capture) to transcribe 40 surveys and promote data integrity
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Met with Medical Director and ECMO coordinator bi-weekly to provide detailed project report and milestone updates.
11/2015 to 12/2015 Immunohematology Intern The Institute For Transfusion Medicine | City, STATE,
  • Issued blood products upon request by performing an accurate clerical check of patient and donor information by cross-referencing requests with Blood Bank files according to standard operating procedure
  • Prepared and labeled components made from blood such as packed red cells, pedi paks, washing red cells, thawing frozen products, pooling products and irradiating products according to standard operating procedure
  • Set up apparatus, instruments and supplies for laboratory procedures
  • Performed basic troubleshooting and preventative maintenance activities for laboratory instruments
  • Prioritized and processed blood samples and performs various Blood Bank functions as elaborated in Blood Bank Policy and Procedure manual. Issues blood components on timely basis following established guidelines
Expected in 12/2015 to to Bachelor of Science | Medical Technology Norfolk State University, Norfolk, VA GPA:
  • Certificate in Health Service Management (2013)
Expected in 12/2019 to to Master of Science | Health Administration Pfeiffer University, Misenheimer, NC GPA:
  • Member of Upsilon Phi Delta Honor Soiety
  • National Association of Healthcare Executives Education Committee, Co-Chair
  • Boys and Girls Club of Durham and Orange Counties, Volunteer
  • Toastmasters International, Toastmaster
  • American College of Healthcare Executives
  • Believers United for Change, Grant Writer
  • Medical Laboratory Scientist - 2016

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Resume Overview

School Attended

  • Norfolk State University
  • Pfeiffer University

Job Titles Held:

  • COVID Testing Support
  • Lead Medical Laboratory Scientist
  • Project Lead
  • Immunohematology Intern


  • Bachelor of Science
  • Master of Science

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