corporate payroll compliance manager resume example with 19+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Knowledgeable finance professional bringing 10 plus years of experience in Payroll/Compliance management, accounts payable, and accounts receivables. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation. Good communication and planning skills with a methodical and disciplined approach.

  • Quality controls
  • Risk analysis
  • System development
  • Data Entry
  • Internal Audits
  • Training development
  • Payroll auditing
  • Compliance understanding
  • Software Implementation
  • Tax law understanding
  • New hire processing
  • ADP Pay force
  • ADP Workforce
  • On base
  • Paychex Software
  • Human Resource Laws
  • Kronos HRIS Software
  • Microsoft Office
  • Macola Accounting Software
  • Workday HRIS
  • Canadian Pay works Software
  • HR support
  • Supervision & Leadership
  • Team Building
  • Computer Skills
  • Organizational Skills
  • Planning & Organizing
  • Conflict Resolution
  • System Management
  • Risk Reviews
  • AS400 Software
05/2019 to 09/2019
Corporate Payroll/Compliance Manager Arrivia Salt Lake City, UT,
  • Interacted with the executive staff to streamline best practices for the department
  • Updated payroll policy and procedures
  • Trained staff to efficiently use payroll software
  • Oversaw a payroll team of 5 payroll associates
  • Approved and transmitted US/Canadian weekly/biweekly payroll for over 1000 employees
  • Implemented ADP workforce now and Pay works Canadian software
  • Worked with ADP and finance department to resolve outstanding related tax issues, including W2's and 1099 tax discrepancies
  • Ran and approved background checks using Oracle Screening Service for new hires
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
  • Led payroll production for all store locations
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
12/2013 to 02/2019
Payroll Manager Ampere Computing Santa Clara, CA,
  • Paid employees and compiled payroll information by managing multi-state payroll and ADP data bridge
  • Processed bi-weekly payroll for over 19,000 employees including CA, 25,000 during holiday season
  • Signed off on all payroll hours in Kronos
  • Ran hours file in Kronos software to process weekly/bi-weekly payroll
  • Supervised and managed the performance of payroll staff
  • Lead payroll team in responding to inquiries related to payroll, providing guidance on prevailing laws governing payroll and income taxes, employee benefits, garnishments and other statutory pay and related entitlements
  • Prepared relevant weekly, monthly, quarterly, and year-end reports
  • Oversaw the maintenance of current employee data systems
  • Supported all internal and external audits related to payroll
  • Communicated with the accounting team to run requested reports
  • Implemented new procedures based on payroll best practices and assisted with system implementation
  • Approved all final electronic pay card loads
  • Interacted and coordinated with internal departments, Human Resources, Finance, and Store operations and others, as applicable, to align Payroll policies and procedures to maximize efficient use of payroll systems
  • Staffed, trained and managed performance of all payroll staff
  • Prepared Manual check calculations and retro pays
  • Processed 401K and health benefits pay file
  • Processed stock option exercise and restricted stock options
  • Abided by the Code of Business Conduct and Ethics Policy.
07/2006 to 11/2013
Senior Payroll Coordinator/Accounts Receivable Specialist Acadia Healthcare Cranberry, PA,
  • Processed US and International weekly, bi-weekly, and semi-monthly payroll in ADP for 5 companies in 9 different states for over 500 non-exempt and exempt employees
  • Set up new hires and maintained employees’ personnel files
  • Trained payroll staff for backup assistance
  • Processed Canadian weekly payroll for employees
  • Imported pay data from excel to ADP, and exported general ledger reports using ADP reporting system
  • Set up medical, dental, and government garnishment deductions
  • Processed union dues payment, and reconciled monthly union reports
  • Updated employee personnel information, including w-4 and voluntary deductions
  • Processed manual checks including bonus, per-diem, and expense reimbursements
  • Distributed paychecks and reports to various locations via fed-ex or regular mail
  • Conducted background and reference checks for new hires
  • Arranged and implemented payroll conversion from Paychex to ADP
  • Coordinator and assisted with the quarterly and yearly payroll audit
  • Reviewed and processed unemployment and workers compensation claims
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
  • Verified and submitted timekeeping information for accurate and efficient payroll processing
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
  • Performed targeted collections on past due accounts aged over 30 days
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds
  • Verified discrepancies and resolved clients' billing issues
  • Reconciled daily AR ledger and verified proper posting
  • Updated aging reports based on daily audits
  • Completed daily process adjustments to maintain accuracy
  • Posted customer payments by recording cash, checks and credit card transactions
  • Supported financial director with special projects and additional job duties
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Generated, mailed and monitored invoices.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Processed new customer forms to set up accounts in system.
  • Prepared and submitted accounting documents and reports for review, authorization and processing.
08/2003 to 06/2006
Senior Accounts Payable Specialist Sylvan Learning Center City, STATE,
  • Reviewed all expense reports for accuracy and proper authorization
  • Supervised 5 employees for accuracy on the invoice processing, purchase orders, expense reports, credit memos and payment transactions
  • Reconciled vendor statements and handled payment complaints or discrepancies
  • Verified and assisted with the coding of 1500 invoices and expense reports a month
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Prepared vendor invoices and processed incoming payments
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Communicated with vendors to resolve discrepancies impeding payments
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers
  • Maintained payable shared email inbox and digitized invoices for processing
  • Maintained good working relationships with vendors and resolved disputes
  • Streamlined daily reporting information entry for efficient record keeping purposes
  • Prepared and distributed employee’s reimbursement checks
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
01/2000 to 08/2003
Accounts Payable Coordinator NeighborCare Pharmacy City, STATE,
  • Keyed 200-300 invoices per week to meet the check date deadline
  • Processed and monitored expense reports
  • Reconciled statements and filed check backup weekly
  • Exported payment information into excel
  • Composed accounting reports summarizing accounts payable data
  • Reconcile vendor statements and handled payment discrepancies
  • Processed check disbursements and reconciled related ledger
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information
  • Supported management by processing invoices and documents with consistent on-time delivery
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget
  • Assessed data and information to verify entry, calculation and billing code accuracy
  • Prepared vendor invoices and processed incoming payments
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Matched invoices with purchase orders, audited for discrepancies and coded each according to general ledger standards.
Education and Training
Expected in to to
Associate of Science:
Culinary Walnut Hill College - Philadelphia, PA
Expected in to to
Certified in Human Resources Management:
- ,
PHR Recipient of President's Award 3.75
Expected in to to
Bachelor Degree: Human Services, Psychology and Counseling
- ,
Expected in to to
Master of Science: Social Work
Rowan University - Vineland, NJ,
Activities and Honors
Member of The American Payroll Association
  • Trained employees on company and payroll software
  • Assisted with testing and system upgrades
  • Mentored 5 new employees to bring them up to speed on projects, resulting in quicker overall completion milestones
  • Achieved excellent results by introducing payworks software for Canadian payroll tasks.
Certified in Human Resources and Business Management Certified Notary Suicide Companion Certification

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Resume Overview

School Attended

  • Culinary Walnut Hill College
  • Rowan University

Job Titles Held:

  • Corporate Payroll/Compliance Manager
  • Payroll Manager
  • Senior Payroll Coordinator/Accounts Receivable Specialist
  • Senior Accounts Payable Specialist
  • Accounts Payable Coordinator


  • Associate of Science
  • Certified in Human Resources Management
  • Bachelor Degree
  • Master of Science

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