contractor, 01/2000 - 06/2000 Carestream – Il, IL,
Monitor and support several AS/400 systems, HMC, nine HP/UNIX systems, 60+ servers nationwide and various peripheral hardware
Apply PTFs as needed
Performance monitoring
Install software and upgrade OS400 versions
Create and update procedural documentation
Perform daily backups and restores for all systems and local servers
Work with LPAR (logical partitioning) of IBM 820/830 AS400
Manage HA software
Perform system troubleshooting
Configure and attach devices to AS400/network such as printers and print servers
Receive calls and provide first level support for help desk, DBAs.
Network team
Train new personnel
Perform Disaster Recovery drills
Provide desktop hardware and software support
Image, reimage and deploy desktops/laptops computers
Provide first and second level support for helpdesk
Desktop support.
AS400 Specialist, 07/2000 - 02/2017 Leidos Holdings Inc. – Reston, VA, Monitor and support several AS/400 systems, HMC, nine HP/UNIX systems, 60+ servers nationwide and various peripheral hardware Apply PTFs as needed Performance monitoring Install software and upgrade OS400 versions Create and update procedural documentation Perform daily backups and restores for all systems and local servers Work with LPAR (logical partitioning) of IBM 820/830 AS400 Manage HA software Perform system troubleshooting Configure and attach devices to AS400/network such as printers and print servers Receive calls and provide first level support for help desk, DBAs. Network team Train new personnel Perform Disaster Recovery drills Provide desktop hardware and software support Image, reimage and deploy desktops/laptops computers Provide first and second level support for helpdesk Desktop support.
System Specialist, 03/1999 - 03/2000 Otis Spunkmeyer – City, STATE,
Monitored five AS/400 systems nationwide
Performed on-site upgrades
Upgrades for third party software
Evaluated and recommended new software
Ran batch jobs
Setup users on computer systems and network
Served as system administrator for NT servers
Setup new computers for users.
Education and Training
Bachelor of Science: Computer Science, Expected in June 2007 - California State University - East Bay Hayward, CA GPA: Status - Computer Science
Associate of Arts: Liberal Studies, Expected in May 2001 - Chabot College - Hayward, CA GPA: Status - Liberal Studies
Skills
ArcServe, AS/400, AS400, C++, Cisco, CL, HARDWARE, Client, desktops, Disaster Recovery, documentation, help desk, HP OpenView, IBM, Image, LAN, laptops, Access, Microsoft Office Professional, Sharepoint, Network, Novell Netware, NT servers, Oracle, OS400, Perl, personnel, print servers, printers, servers, SNA, Install software, SQL, system administrator, software support, Desktop support, troubleshooting, UNIX, HP/UNIX, Upgrades, upgrade, Veritas, Vision, WAN
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