contractor resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Professional Summary
Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Cooperative Forklift Operator with 27 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Skills
Safe workplace procedures
Excellent Work Ethic
Effective Prioritization
Excellent Communication
Deadline management
Relationship-Building
Equipment operations
Vendor returns processing
Stockroom organization
Shipping and receiving
Packing and scanning
Supply Chain Management
Work flow planning
Leadership
Customer relations specialist
Employee relations and conflict resolution
Operations management
Sales background
Staff Management
Strategic Planning
Order management
Scheduling
Management
Decision-making skill
Personnel development
Safety Rules
Sanitation
Physical Activity
Enforce Safety Procedures
Company Policies
High School Diploma
Communicate Effectively
Shipping
Forklift Operations
Safety And Compliance
Packing And Scanning
Shipping And Receiving
Work Orders
Planning
Attention To Detail
Forklift Experience
Customer Orders
Ability To Adapt
Stock allocation
Customer-focused
OSHA training
Loading and unloading
Materials movement
Deadline-driven
Production deadline management
Process management
Warehouse Management
Supply chain and inventory management
Material handling
Certified Pallet Jack Operator
Certified forklift operator
Shipping operations
Customer service-oriented
Work History
Contractor, 12/2010 - Current Hcl Technologies Ltd. – Frisco, CA,
Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
Recorded measurements and devised plans to match installation specifications.
Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings 99%.
Removed existing flooring to prepare floor surfaces for new flooring.
Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
Identified likely traffic patterns at each site to determine best locations for seams between flooring materials.
Back End Operations, 04/2014 - 07/2017 Blain Supply, Inc. – Belvidere, IL,
Monitored and reported on transportation costs and properly filed shipping documents.
Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
Developed and maintained courteous and effective working relationships.
Served customers in a friendly, efficient manner following outlined steps of service.
Managed team of 15 employees, overseeing hiring, training, and professional growth of employees.
Resolved problems, improved operations and provided exceptional service.
Store Manager, 06/2003 - 05/2007 Cresco Labs – Pittsburgh, PA,
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Rotated merchandise and displays to feature new products and promotions.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of employees.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for all merchandise and organized backroom to facilitate effective ordering and stock rotation.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Supervised guests at front counter, answering questions regarding products.
Managed 12 employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Managed inventory control, cash control and store opening and closing procedures.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Operations Manager, 03/1994 - 05/2003 Lowe's Home Improvement – City, STATE,
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Implemented policies and standard operating procedures for continuous improvement.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Built, supervised and mentored 3 teams and leaders in receiving and inbound operations.
Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
Boosted team performance with enhanced employee evaluation processes.
Oversaw day-to-day operations, including supervising 150-person team across 1 sites.
Built relationships with customers and managed accounts to drive revenue and profit.
Education
High School Diploma: , Expected in 06/1993 - Union County High School - Liberty, IN GPA: Status -
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