Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced sales rep with 16+ years of territory management, relationship development and closing experience. Extensive background positioning and selling complex technology solutions for the contact center industry. Elite skills with prospecting, territory planning and communication.​

  • President\'s Club Award
  • Excellent work ethic
  • Motivated team player
  • Excellent communication skills
  • Associate of the Quarter Award
  • Strategic account development
  • Technology savvy
  • Multi-channel contact center software
  • Account and territory management
  • Sales pipeline management
  • Excellent Time Management
  • Analytical Problem Solver
  • Persuasive negotiator
  • Fantastic presentation and communication skills
Work History
06/2016 to 09/2016
Contact Center Solution Architect Cincinnati Bell Independence, KY,
(After 3 months, I determined that this role was not what I had expected, so opted to leave the company and focus on hunting down my ideal career.)
  • Go to expert for all contact center solutions and technical integrations.
  • Pre-sales support to identify, qualify and position contact center solutions in conjunction with the sales team.

04/2015 to 05/2016
Business Development Manager Helix Electric Redwood City, CA,
(I was brought back by the CEO, worked for Envision from 1999 to 2003)
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established numerous key technology partnerships to further extend our market reach.
  • 100% outbound prospecting activity.

10/2011 to 04/2015
Channel Account Manager Check Point Software Technologies Sacramento, CA,
(Brought back by prior sales manager from Telrex, after Enghouse Interactive acquired them)
  • Spearheaded expansion and development initiatives in west coast region.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable projects.
  • Pioneered the development of new channel partners and revitalizing of weak partner relationships.
  • Maintained expertise and knowledge of the contact center solution industry.

09/2006 to 09/2011
Premier Sales Executive City Wide Facility Solutions Indianapolis, IN,
  • Cold-calling and territory planning – 90% of leads were from prospecting.
  • Consultative selling – end to end sales cycle.
  • Territory/Pipeline Management· Web meetings and travel within territory.
  • Maintained best performing accounts year after year based on true transactions and realized revenue of my entire team.
  • Consistently within top 20% of our team.​

04/2006 to 09/2006
Regional Sales Manager Firmspace Draper, UT,
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Met existing customers to review current services and expand sales opportunities.

08/2003 to 03/2006
Senior Channel Account Manager Arcserve Alpharetta, GA,
  • The first sales representative that Telrex employed.
  • Territory prospecting, recruitment and development of new channel partners.
  • Developed new channel partners to success.
  • Exceeded team sales goals by 100%.
  • Individual contributor to the explosive growth of Telrex.

08/1999 to 08/2003
Inside Sales Representative Adp City, State,
  • President\'s club for meeting and exceeding qualified lead generation goals.
  • Territory planning, prospecting and cold calling.
  • Web presentations, demos and assisted Regional Sales Managers with closing new business.

Expected in
Bachelor of Arts: Business/Marketing
Washington State University - Pullman, WA

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  • Washington State University

Job Titles Held:

  • Contact Center Solution Architect
  • Business Development Manager
  • Channel Account Manager
  • Premier Sales Executive
  • Regional Sales Manager
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  • Bachelor of Arts

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