consultant intern resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Highly skilled at juggling multiple tasks and projects.

  • Product Life Cycle Management
  • Analysis & Evaluation
  • Knowledgeable in Mac OS and Windows
  • Client Relationships
  • Project Management
  • Leadership & Development
  • Reporting capabilities
  • Knowledgeable in Windows and Mac OS
  • Server Management
  • Network Development / Operations
  • User support
  • Processes and procedures
  • Microsoft Office Suite
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Office Equipment Operation
  • Confidentiality and Data Protection
  • Data Entry
  • Customer Service
  • Task Prioritization
  • Dictation and Transcription
  • Organizing and Categorizing Data
  • Writing and Editing Skills
  • Problem Solving
  • Remote Conferencing
Work History
Consultant Intern, 01/2021 - 07/2021
Kuehne & Nagel Logistics, Inc. Ellenwood, GA,
  • Worked on organizational diagnosis.
  • Identified organization-wide strategies based on research, data analysis and surveys.
  • Worked on stages and tasks of consultations cycles using Qualitative and Quantitative research.
  • Conducted research on roles of practitioners(internal/external consultant, manager, leader).
  • Created training modules on leadership and development for the newly hired managers at the company.
  • Created Employee-Relations training presentations using tools such as Microsoft PowerPoint, Google Docs, Google Slides, Prezi, and Keynotes.
  • Initiated success of client's organization by proposing possible solutions to improving performance, hiring practices and management systems.
  • Took detailed notes and kept records of program and performance progress, education initiatives and leadership.
  • Developed strategic component development plans to support future projects.
  • Collected, arranged and input information into database system using Excel and SPSS.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Created PowerPoint presentations for business development purposes.
Administrative Assistant to the Director, 09/2019 - 12/2019
Brooklyn College Division Of Student Affairs City, STATE,
  • Helped students with the process of filling out different applications.
  • Processed students’ paperwork.
  • Submitted monthly reports to the director.
  • Typed meeting notes as needed in a timely fashion using Excel and Google Docs.
  • Maintained the Lotus Notes Legal Database for an easy reference and rapid retrieval of information.
  • Photo-copied proposal items and prepared Agenda for meetings.
  • Performed other duties as assigned by the Assistant Dean of the Office of Student Affairs.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and data.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Scheduled office meetings and client appointments for staff teams.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Coached new employees on administrative procedures, college policies and performance standards.

IT Support Specialist, 02/2014 - 09/2018
Esquel Apparel Inc. City, STATE,
  • Provided customer service support as well as technical support such as operating, configuring and performing simple computing-related equipment repairs/tasks.
  • Helped with troubleshooting networks, computers and diagnosed connectivity and/or data access problems.
  • Install and configure computer systems and applications within the company.
  • Documented workflow of processes within the organization using Microsoft Word and Excel.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Built and maintained internal knowledge bases for support products to expand available feedback and performance data.
  • Responded to faults in both LAN and WAN networks to rapidly restore connectivity and prevent unnecessary downtimes.
Master of Arts: Industrial and Organizational Psychology, Expected in 05/2021
Brooklyn College of The City University of New York - Brooklyn, NY
Status -

GPA: 3.72

Bachelor of Arts: Psychology, Expected in 05/2019
Brooklyn College of The City University of New York - Brooklyn, NY
Status -

GPA: 3.64

English :
Native or Bilingual:
Negotiated :
Urdu :
Native or Bilingual:
Negotiated :
Spanish :
Professional Working:
Negotiated :

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Resume Overview

School Attended

  • Brooklyn College of The City University of New York
  • Brooklyn College of The City University of New York

Job Titles Held:

  • Consultant Intern
  • Administrative Assistant to the Director
  • IT Support Specialist


  • Master of Arts
  • Bachelor of Arts

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