Compliance Specialist resume example with 14 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Career Focus
Highly motivated and skilled professional seeks career advancement within a dynamic, high growth organization that welcomes fresh ideas, initiative, dedication, and experience. Extremely focused and motivated to achieve in a competitive, fast-paced professional setting.
Summary of Skills
Bankruptcy & Foreclosure Detail-oriented Escrow & Lending Excellent time management Loss Mitigation Fluent in Spanish Mortgage Auditing Leadership Skills Mortgage Origination Strategic Planning
Professional Experience
Compliance Specialist, 08/2013 to 07/2016
Camden National CorporationNewport, ME,
  • Responsible for auditing the lender placed insurance cycle and provide information of all findings to various clients.
  • Prepare daily reports and submit to management.
  • Identified audit findings based on CFPB rules and establish better business practices.
  • Review the timeline of the LPI loan to ensure regulation.
  • Verify once proof of insurance received the LPI processor generated the refund to the escrow account on each loan based on regulatory timeline.
  • Responsible for auditing approximately 230 loans a week.
  • Participate in calibration calls with different business clients and resolve clients disputes based on loan findings.
  • Performed other duties as assigned.
Mortgage Quality Assurance Analyst III, 03/2012 to 08/2013
Computershare IncGreenwood Village, CO,
  • Perform audits of mortgage servicing activities, identified audit findings, and submit the findings to management.
  • Review and evaluate loan documentation, exceptions, and files to determine if programs, processes, and documentation were in compliance with internal company requirements, insurer guidelines, investor requirements, and/or government regulations.
  • Work on Foreclosure and Bankruptcy servicing files, and covered the following areas: regulatory compliance, fraud, fair lending, and mortgage servicing in general.
Foreclosure Counselor III, 11/2010 to 03/2012
Lendmark Financial Services, Inc.Goose Creek, SC,
  • Responsible to collect for a portfolio of loans in foreclosure status to stop the property from going to sale on a judicial or a non-judicial state and establishing communication with the attorney's office.
  • 1 Obtained a financial analysis of borrower (s) income and monthly obligations to help establish a work out Solution for the borrower with a repayment plan, modification, short sale, settlement or a deed in Lieu of foreclosure.
  • Managed a portfolio of sub-prime foreclosure accounts for multiple investors and monitored the progress of foreclosure through liaison with attorneys.
  • Prepared foreclosure reports and followed target goals and performed other duties as assigned.
  • Traveled to different states with the Hope Now and NACA organization, offering workout solutions for the Borrowers.
  • Resolved executive complaints and provided customer issue resolution.
Loss Mitigation Specialist, 07/2008 to 11/2010
Freedom FinancialMesa, AZ,
  • In charge of daily activities associated with accomplishing workouts for loans in a serious state of default by assisting with the modifications, short sales, deed in lieu of foreclosure and special forbearance agreements.
  • Collected and reviewed necessary documentation for all files for completeness and collected outstanding conditions to meet with underwriting findings.
  • Created and monitored modification agreements, ensured timely execution and compliance.
  • Submitted approved workout applications to closing or initiated action on canceled/ rejected workouts.
  • Reviewed the loan packages and examined in accordance with investors and government guidelines and discussed with the borrower (s) the HAMP eligibility and other modification alternatives.
Loan Consultant II, 04/2007 to 07/2008
Litton Loan ServicingCity, STATE,
  • Collected and formulated repayment plans on delinquent accounts 30 + days past due up to 90 days past due status to limit delinquencies and prevent foreclosures.
  • Received inbound and outbound collection calls through a dialer system.
  • Obtained and analyzed financial from borrowers.
  • Maintained activities on all accounts and collected daily data in all delinquent accounts.
Financial Service Advisor, 05/2006 to 12/2006
JP Morgan ChaseCity, STATE,
  • Responsible for resolving financial and non-financial customer inquiries providing personalized service meeting or.
  • exceeding client's quality and expectations.
  • Worked on personal and business credit card accounts by assisting.
  • with account balances, payments, changing credit card brands, balance transfers and other transactions as.
  • needed.
Loan Officer, 02/2002 to 04/2006
Riverbanks MortgageCity, STATE,
  • Originated and processed mortgage loan requests.
  • Pre- qualified and interview potential borrowers.
  • Provided information to borrowers and related parties about loan options, documents, market conditions and other requirements necessary to close the loan.
  • Explain loan programs and requirements to ensure that the borrower received the best suited loan product.
  • Helped operations personnel in processing and closing loans.
  • Reviewed HUD 1 Settlement statement for accuracy prior to closing.
  • Obtained and evaluated pertinent documents including reports and appraisals.
  • Hold regular meetings with clients, Title Company, and bank administration for discussing progress and status of mortgage loan applications.
Bachelor of Science: Business Administration, Expected in
Long Island University - Brooklyn, New york
 Auditing, balance, calibration, closing, credit, client, clients, Detail-oriented, documentation, financial, financial analysis, government, government regulations, insurance, Leadership Skills, regulatory compliance, loan documentation, mortgage loan, Mortgage Origination, personnel, prime, processes, progress, quality, sales, Fluent in Spanish, Strategic Planning, time management, underwriting.

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Resume Overview

School Attended

  • Long Island University

Job Titles Held:

  • Compliance Specialist
  • Mortgage Quality Assurance Analyst III
  • Foreclosure Counselor III
  • Loss Mitigation Specialist
  • Loan Consultant II
  • Financial Service Advisor
  • Loan Officer


  • Bachelor of Science

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