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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
OPERATIONAL COMPLIANCE/Training & Development

Providing risk mitigation through proper Compliance, Operational Oversight, Training and Development. Experience in performing independent and objective, risk-based assessments and related controls with the goal of improving operations, compliance, and risk management.

Education and Training
Expected in 12/2015 Bachelor of Science | Human Resources Management University of North Texas, Denton, TX GPA:
  • Extracurricular Activity: Women's Rugby President (August 2015-December 2015)
Experience
08/2019 to 03/2020 Compliance Manager Ppd | Summit, NJ,
  • Restructured Standard Operating Procedures in order to meet ISO 9001, ISO 14001, OHSAS 18001, R2, EICC, ITAR regulations yielding 30% YTD improvemenT.
  • Identify gaps in policies, processes and tools related to potential risks in order to develop SOP'S for culture, self audit and compliance yielding a 17% Q1 improvement.
  • Experience working with Hazardous Material regulations
  • Worked closely with cross functional team members/external auditors to deliver project requirements, KPI's, develop solutions, and meet deadlines whilst also identifying loopholes to recommend risk aversion measures
  • Tracked/identified/analyzed best practices for changing domestic and international laws and regulations that may affect the organization's policies diversified interests.
  • Perform full audit cycle/ followup audits including risk management, safety surveys, inspections, and control management under a tight timeline
06/2018 to 08/2019 Employee Training and Development Analyst 24Hr Homecare | Fullerton, CA,

(Promotion)

  • Identifying trends/gaps related to TSA items for 200+ third party and at home locations during an acquisition
  • Engaged in continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques, and performance standards.
  • Daily/weekly/monthly reporting of audits (training, firearms, compliance, vests) via HRIS Systems/GEOTAB and Excel to report to upper management and in field
  • Updated monthly visual management boards detailing trends of internal and external compliance percentages
  • Developing ad hoc reports/metrics for compliance reporting.
  • Tracked record of successfully juggling multiple projects and priorities
12/2016 to 06/2018 HR Compliance Coordinator Brinks Inc. | City, STATE,
  • Partnered with 11 districts and its branch trainers improving overall compliance rating for 200+ locations from 43% in December 2016 to 98% by June 2018.
  • May 2017 (6 months) into employment overall compliance improved from 43% to 87%; May 2018 (1.5 years) into employment overall compliance improved from 43% to 98%.
  • Prepared/analyzed time sensitive internal and external audit data for upper-level and mid-level management
  • Facilitated new hire’s timely completion of all online on boarding documents in applicant tracking system.
  • Maintained knowledge of DOT practices alongside drug and alcohol related regulations
Skills
  • Proficient in multiple platforms: Rair, People soft, Makor, Microsoft Office, Share Point, LMS, Salesforce
  • Continuous improvement background (ISO, Total Quality, etc.)
  • Extensive knowledge on ISO, DOT, FMCS regulations, EPA, FDA, FAA, FMCSA, CDL & Straight Truck levels, Hearing Conservation, OSHA, environmental regulations, monitoring and evaluation techniques, review, and report performances
  • Proven success in training on small/large scale as well as conducting audits to ensure adherence to standards
  • Success in Initiating/Implementing/training performance metrics (KPI's) and provide knowledge on continuous improvement within the workplace

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Resume Overview

School Attended

  • University of North Texas

Job Titles Held:

  • Compliance Manager
  • Employee Training and Development Analyst
  • HR Compliance Coordinator

Degrees

  • Bachelor of Science

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