Chief Development Officer resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Chief Advancement Office with 20+ years of successful experience eager to contribute to Institutional Advancement team. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Motivated to learn, grow and excel in distinguished international medical environment.

  • Project Management
  • Prospect Research
  • Organizational Skills
  • Planning
  • Cost Control
  • Quality Assurance
  • Team Building
  • Training
  • Leadership
Work History
01/2007 to Current
Chief Development Officer Lifespan Corporation Johnston, RI,
  • Successfully leads and manages Development department of $187 million healthcare agency serving over 170,000 individuals through 500,000 patient visits annually
  • Responsible for securing funds necessary to allow agency to execute mission of responsibly serving ever increasing socio-economically diverse clients with complex psycho-social and medical needs
  • From 2007 to 2010, raised $15 million in capital campaign funds to build Montrose Clinic expand Fifth Ward Clinic, and customize Southwest Clinic in addition to maintaining annual fundraising goal
  • Completed $10 million capital campaign, "Building Healthy Families," in April 2018 (concurrent with elevated Hurricane Harvey needs) with goal of replacing outdated clinics in Southwest Houston
  • Works collaboratively with Board of Directors and agency leadership team to develop short-term and long-term strategic plans for operations, development, programs, and expansion
  • Leads Development team in launching innovative culturally engaging initiatives that support agency mission of whole health and wellness for intergenerational population
  • Successfully recruits, retains, motivates, and inspires development team by facilitating team-building and offering growth opportunities
  • Developed and maintains accountability for Development budget and operations
  • Develops and promotes culturally inclusive corporate brand, images and identity to media and public
  • Resolved internal communications and reporting problems, improved operations and provided exceptional client support
  • Monitored social media and online sources for industry trends
  • Drove operational improvements which resulted in savings and improved profit margins
  • Developed team communications and information for cross departmental and Board of Directors meetings
  • Designed planned giving department with training for appropriate staff members
01/2007 to Current
Chief Marketing and Communications Officer Family & Children's Service Tulsa, OK,
  • Served as key member of senior leadership team with responsibility for development of marketing, public relations, and communication strategic plan
  • Developed targeted communications plan, directly managing communications activities that promoted, enhanced, and protected Legacy's brand reputation
  • Supported 25% revenue increases by elevating corporate awareness and business traffic
  • Cultivated productive relationships with major businesses, securing profitable partnerships
  • Mastered and launched direct marketing techniques to boost brand reach
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
  • Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
01/2007 to Current
Chief Human Resources Officer Adirondack Medical Center Saranac Lake, NY,
  • Responsible for all human capital compliance requirements, programs and initiatives
  • Partnered with senior leadership to align people strategies by setting tone of work environment, developing culture of organization, and communicating vision and strategic plan through internal communications
  • Liaised between multiple business divisions to improve communications
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives
  • Created and implemented forward-thinking initiatives to improve employee engagement
01/2002 to 01/2007
Director of Development College Success Foundation Volunteers Seattle, WA,
  • Formulated and implemented strategic marketing plans for direct fundraising to secure major annual gifts from $5,000 and more to reach budgeted goal in excess of $2 million annually
  • Developed strategies and creative materials for individual membership campaigns
  • Created and implemented pilot tele-funding campaign
  • Successfully designed and executed endowment fund for commissioning new works
  • Designed and executed effective grant proposal system targeting Corporations, Public and Private Foundations
  • Utilized ground-up approach to integrating CRM resources to optimize resource and time allocation
  • Utilized CRM tool to improve consumer relations and streamline customer outreach initiatives
  • Collaborated with creative teams to introduce rich media assets to elevate ongoing development needs
  • Worked with internal and external businesses and led cross-functional teams to develop intricate business plans, including Grants and Communications
Expected in 1987
Bachelor of Arts: Speech Communications, Political Science
Texas Tech University - Lubbock, Texas ,
Expected in
Non-Profit Management Center - Grant Writing Meeting Professionals International - Certified Meeting Professional:
Non-Profit Management Center - ,
Association for Healthcare Philanthropy (AHP), 2007 - present Houston Downtown Theatre District Board Member, 2017 - present The U.S. Fund for UNICEF Southwest Region, Board of Directors, 2017 - present Society for the Performing Arts, Board Executive Committee, 2010 - present M.D. Anderson Cancer Center Proton Therapy Foundation, Trustee, 2007 - present The U.S. Fund for UNICEF Southwest Region, Advisory Board Member, 2012 - 2017 Latin Women's Initiative - Board Development Chair, 2013 - 2016 Houston Livestock & Rodeo, Lifetime Member and member of the Wine Sales Committee American Leadership Forum Class of XXVIII One of Houston's Most Influential Women of 2018: Houston Women's Magazine

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Resume Overview

School Attended

  • Texas Tech University
  • Non-Profit Management Center

Job Titles Held:

  • Chief Development Officer
  • Chief Marketing and Communications Officer
  • Chief Human Resources Officer
  • Director of Development


  • Bachelor of Arts
  • Non-Profit Management Center - Grant Writing Meeting Professionals International - Certified Meeting Professional

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