Chief Development Officer resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Chief Advancement Office with 20+ years of successful experience eager to contribute to Institutional Advancement team. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Motivated to learn, grow and excel in distinguished international medical environment.
Skills
Project Management
Prospect Research
Organizational Skills
Planning
Cost Control
Quality Assurance
Team Building
Training
Leadership
Work History
01/2007 to Current
Chief Development OfficerLifespan Corporation – Johnston, RI,
Successfully leads and manages Development department of $187 million healthcare agency serving over 170,000 individuals through 500,000 patient visits annually
Responsible for securing funds necessary to allow agency to execute mission of responsibly serving ever increasing socio-economically diverse clients with complex psycho-social and medical needs
From 2007 to 2010, raised $15 million in capital campaign funds to build Montrose Clinic expand Fifth Ward Clinic, and customize Southwest Clinic in addition to maintaining annual fundraising goal
Completed $10 million capital campaign, "Building Healthy Families," in April 2018 (concurrent with elevated Hurricane Harvey needs) with goal of replacing outdated clinics in Southwest Houston
Works collaboratively with Board of Directors and agency leadership team to develop short-term and long-term strategic plans for operations, development, programs, and expansion
Leads Development team in launching innovative culturally engaging initiatives that support agency mission of whole health and wellness for intergenerational population
Successfully recruits, retains, motivates, and inspires development team by facilitating team-building and offering growth opportunities
Developed and maintains accountability for Development budget and operations
Develops and promotes culturally inclusive corporate brand, images and identity to media and public
Resolved internal communications and reporting problems, improved operations and provided exceptional client support
Monitored social media and online sources for industry trends
Drove operational improvements which resulted in savings and improved profit margins
Developed team communications and information for cross departmental and Board of Directors meetings
Designed planned giving department with training for appropriate staff members
01/2007 to Current
Chief Marketing and Communications OfficerFamily & Children's Service – Tulsa, OK,
Served as key member of senior leadership team with responsibility for development of marketing, public relations, and communication strategic plan
Developed targeted communications plan, directly managing communications activities that promoted, enhanced, and protected Legacy's brand reputation
Supported 25% revenue increases by elevating corporate awareness and business traffic
Cultivated productive relationships with major businesses, securing profitable partnerships
Mastered and launched direct marketing techniques to boost brand reach
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions
Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
01/2007 to Current
Chief Human Resources OfficerAdirondack Medical Center – Saranac Lake, NY,
Responsible for all human capital compliance requirements, programs and initiatives
Partnered with senior leadership to align people strategies by setting tone of work environment, developing culture of organization, and communicating vision and strategic plan through internal communications
Liaised between multiple business divisions to improve communications
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives
Created and implemented forward-thinking initiatives to improve employee engagement
01/2002 to 01/2007
Director of DevelopmentCollege Success Foundation Volunteers – Seattle, WA,
Formulated and implemented strategic marketing plans for direct fundraising to secure major annual gifts from $5,000 and more to reach budgeted goal in excess of $2 million annually
Developed strategies and creative materials for individual membership campaigns
Created and implemented pilot tele-funding campaign
Successfully designed and executed endowment fund for commissioning new works
Designed and executed effective grant proposal system targeting Corporations, Public and Private Foundations
Utilized ground-up approach to integrating CRM resources to optimize resource and time allocation
Utilized CRM tool to improve consumer relations and streamline customer outreach initiatives
Collaborated with creative teams to introduce rich media assets to elevate ongoing development needs
Worked with internal and external businesses and led cross-functional teams to develop intricate business plans, including Grants and Communications
Education
Expected in 1987
Bachelor of Arts: Speech Communications, Political Science Texas Tech University - Lubbock, Texas , GPA:
Expected in
Non-Profit Management Center - Grant Writing Meeting Professionals International - Certified Meeting Professional: Non-Profit Management Center - , GPA:
Affiliations
Association for Healthcare Philanthropy (AHP), 2007 - present
Houston Downtown Theatre District Board Member, 2017 - present
The U.S. Fund for UNICEF Southwest Region, Board of Directors, 2017 - present
Society for the Performing Arts, Board Executive Committee, 2010 - present
M.D. Anderson Cancer Center Proton Therapy Foundation, Trustee, 2007 - present
The U.S. Fund for UNICEF Southwest Region, Advisory Board Member, 2012 - 2017
Latin Women's Initiative - Board Development Chair, 2013 - 2016
Houston Livestock & Rodeo, Lifetime Member and member of the Wine Sales Committee
American Leadership Forum Class of XXVIII
One of Houston's Most Influential Women of 2018: Houston Women's Magazine
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Resume Overview
School Attended
Texas Tech University
Non-Profit Management Center
Job Titles Held:
Chief Development Officer
Chief Marketing and Communications Officer
Chief Human Resources Officer
Director of Development
Degrees
Bachelor of Arts
Non-Profit Management Center - Grant Writing Meeting Professionals International - Certified Meeting Professional