LiveCareer-Resume

chief development officer resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Embracing the complexities of reality, bringing priorities into focus, and cultivating value. Through the challenges faced in the development and maintenance of operations and administrative infrastructures I’ve learned the value of a solutions oriented leadership path. Centered around inclusivity, collaboration, and accountability I have consistently exceeded the individual professional expectations for quality, efficiency, and personal and business growth across all position levels every quarter for 4 years while managing daily operations, improving and maintaining administrative routines across senior management roles, and recruiting top tier staff while implementing guardrails to deter attrition. Awards: I received multiple awards and recognition for my efficiency, quality, productivity, and professionalism. I was awarded employee of the year 2014 and 2016. I was awarded for efficiency and greatly exceeding productivity expectations managing daily over 100 client files cycled in top down. Resulting in tens of thousands of restructured debts. I received recognition in 2015 for top quality overall and received the Wells Fargo Financial award for excellence in financial ethics.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Chief Development Officer, 01/2021 - Current
Lifespan Corporation Uncasville, CT,
  • By adapting to new markets through high impact strategies, implementing a multi-channel approach, and targeted social media initiatives I increased donor support which drove foundation assets 500%+ ($28m+ valuation) while reducing expenses and maximizing donations
  • I developed and implemented the operational and administrative infrastructure for hybridized fundraising systems from initialization to implementation
  • To adapt to changes that occurred as a result of the pandemic I re-invented our donor services infrastructure and instituted maintenance procedures for uninhibited operation resulting in improved morale, operational efficiency and productivity, and increasing visibility, credibility, and trust amongst new and potential donors
  • Maintenance of online and mobile donation campaigns
  • Building support through multi-channel content
  • Maintenance of donor services
  • Develop targeted marketing campaigns
  • Individual, long term, major, and foundation donor strategies and materials
  • Continuously work to secure the financial future of the foundation for the purpose of completing it’s objectives
  • Building long term donor relationships
  • In-house fundraising to reduce expenses and maximize gifts
  • Maintain uninhibited operation of donor services
  • Maintain regulatory procedures compliant with FRCC guidelines.
Chief People Officer, 01/2021 - Current
Albany Charter School Network Alexandria, VA,
  • Through an aggressive work force strategy focused on clear reporting procedures, and improved on- boarding maintenance solutions we reduced recruiting and associated administrative costs by 23%
  • OY
  • I developed foundation, state, and federal FRCC compliant regulatory reporting systems
  • I built training materials and conducted continued education
  • I conducted company wide forums promoting transparency, creativity, inclusive collaboration, education, and the robust dissemination of ideas
  • Through better understanding the needs of staff, developing mature staff support systems, and cultivating understanding of foundation priorities we increased operational productivity, and drove economic growth by 30% ($5m+), and reduced attrition by 12% in 2021
  • Current daily operations and objectives outline:
  • Implementation and maintenance of workforce strategy
  • Recruiting exceptional candidates, prudently and in a timely manner, that will fulfill the mission of the company
  • Dynamic staff whose goals are in line with company objectives and priorities who will fulfill senior management’s vision for the company
  • On boarding maintenance to reduce costs, pre-screening of candidates, clear reporting, conveyance of company priorities, business needs, and compensation and benefits to potential staff
  • Implement, review, maintenance reporting requirements for compliance while working to reduce low impact activity and drive productivity through efficiency
  • Institute compliance procedures to reduce risk
  • Open collaboration with CMO to develop targeted recruiting and marketing materials to attract dynamic talent, create awareness, and increase credibility
  • Promote creativity, inclusivity, and collaboration to deter attrition
  • Built administrative and operations load out to maximize senior executives impact
  • Built reporting and administrative processes to reduce lag and cost during staff on boarding
  • Implemented Senior management support to reduce low impact duties
  • Conduct employee training as needed.
President/Owner, 01/2016 - Current
Gabrielli Distillers City, STATE,
  • Implemented comprehensive business plans, initiatives, and strategies to achieve optimum operational and financial results ($60m+ valuation)
  • Directed development, implementation, and management of products and services
  • Developed various strategies to increase profitability and reduce operating costs
  • Develop and manage reporting to verify compliance with federal, state, and local regulations
  • Launched employee outreach programs to foster productive and proactive work environment and reduce attrition
  • Remote oversight of daily operations
  • Ensure daily operations of the distillery are efficient and maximize use of revenue
  • Routine administrative and operations functions
  • Assuring compliance with WSLCB guidelines
  • Enforcing compliance procedures to reduce risk
  • Promote inclusivity, collaboration, and creativity to deter attrition
  • Training and education of staff
  • Collaborate with senior staff to develop and implement, standards, procedures, and best practices
  • Maintenance of client services.
Financial Strategist, 01/2012 - 01/2016
Wells Fargo Financial City, STATE,
  • Analyzed key drivers of variance to support strategic planning and decision making
  • Analyzed raw financial data and compiled reporting while adhering to strict CFPB guidelines
  • Prepared and analyzed financial plans and forecasts to assess financial status
  • Broke down strategic problems and data analysis to offer insights and recommendations
  • Investigated significant variances, issued reports, and gave recommendations
  • Handled debt management for clients, including restructuring or financing amounts up to $10m+
  • Performed due diligence behind successful purchase and sale transactions for real estate assets Created client presentations of plan details
  • Used financial analyses to prepare strategic investment plans focused on meeting the client’s individual targets
  • Served Wells Fargo Financial as a single point of contact for individuals and/or families whose home mortgage loans were delinquent or at high risk for delinquency
  • Role: To engage, understand, and advise consumer real estate customers of available solutions that create financial stability and maintain home ownership
  • Analyze borrower’s financial strategy, review varied and complex financial documents, and make recommendations
  • Identify, maintain, track and log requested documentation
  • Underwrite through restructuring and communicate with borrowers status, options, time lines, coordination touch points, modification, and precisely outline borrower obligations throughout the process
  • Guide clients when necessary through liquidation
  • Advocate for and support individuals and families in financial crisis by providing the best possible care and solutions to our client’s needs
  • Quality monitoring and the training and mentoring of new employees.
Education and Training
Bachelor's: Philosophy and Religious studies, Expected in 01/2006
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UC Berkeley - Berkeley, CA
GPA:
Status -
Bachelor's: Theology, Expected in 01/2003
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Berea College - Berea, KY
GPA:
Status -
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Awards , Employee of the Year January 2016 Wells Fargo Financial Employee of the Year January 2014 Wells Fargo Financial Annual Award for Top Producer January 2015 Wells Fargo Financial Excellence in Financial Ethics January 2016 Wells Fargo Financial, Certifications and Licenses , Life, Health, Property, Casualty, Surety, Series 6, Series 63

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Resume Overview

School Attended

  • UC Berkeley
  • Berea College

Job Titles Held:

  • Chief Development Officer
  • Chief People Officer
  • President/Owner
  • Financial Strategist

Degrees

  • Bachelor's
  • Bachelor's

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