Busser Resume Example
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BUSSER
Professional Summary
Enthusiastic and driven restaurant worker with 5+ years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient dining support. Maintain clean tables and floors, keep supplies stocked and quickly deliver requested items.
Skills
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Work History
06/2018 to 12/2018Busser Omni Hotels | Boston , MA
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
- Supported staff in providing smooth and timely service to all customers by answering their questions and resolving issues efficiently
- Assisted wait staff with timely food delivery and guest requests
- Organized and cleaned assigned sections by sanitizing and cleaning, this including opening and closing duties
03/2016 to 07/2017Busser/Food Runner Aimbridge Hospitality | Hauppauge , NY
- Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and support positive work environment.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
02/2015 to 03/2016Busser/Food Runner/Hostess Omni Hotels | Louisville , KY
- Assisted managers with quickly resolving service- and food-related issues.
- Documented reservations and communicated changes to guests using tablet friendly software and up to date POS .
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Bussed and reset 50tables per shift, working efficiently to keep dining room and work areas clean.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Set dining tables to prepare for diverse types of events and follow strict service standards.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
08/2015 to 11/2015BusserBlue Dragon | City , STATE
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
- Assisted wait staff with timely food delivery and guest requests.
Education
Bachelor of Arts | Media Arts And AnimationArt Institute of Phoenix , City
Certifications
- SafeServ certification: Food Handling
- Blue Card Holder
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Resume Overview
School Attended
- Art Institute of Phoenix
Job Titles Held:
- Busser
- Busser/Food Runner
- Busser/Food Runner/Hostess
Degrees
- Bachelor of Arts | Media Arts And Animation
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