Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
Since I started working at a young age I have a built a great history with working well with co-workers and have a variety of work experience in different work places. While I am focused on eventually studying for and obtaining my Masters in Education, I still want to explore other work avenues and learn about other fields to make money as I pay for my college tuition. Currently I am also working at the Classic Diner at West Chester as a busser but due to the pandemic I am available to work almost any hours and want to jump back into a normal work schedule. Through the years and now I have also tried to be someone who works extra hours, is flexible with scheduling, and is willing to pick up shifts no matter where I work. My email and phone number are above if any more information may be needed. Thank you for reading!
Work History
Busser, 01/2020 to Current Marriott Vacations Worldwide – Montgomery, TX,
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Assisted wait staff with timely food delivery and guest requests.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Greeted customers and answered any questions.
Engaged in suggestive selling and other sales techniques.
Ride Attendant, 05/2017 to 10/2018 Six Flags, Inc. – Darien Center, NY,
Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Operated rides and attractions according to written guidelines to reduce injuries.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
Leveraged POS system to sell tickets, passes, food and retail items.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Constructed displays and easy-to-read signage to help guests navigate attractions area.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
File Clerk, 05/2018 to 09/2018 Rusnak Auto Group – Loma Linda, CA,
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Optimized information gathering and presentations with implementation of practical filing system.
Trained junior staff on department procedures.
Implemented improvements to file systems and procedures.
Wrote documents outlining file management protocols.
Maintained physical and computer-based filing systems.
Responded to internal and external requests for information.
Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
Examined, categorized and sorted incoming documents.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained strict data accuracy standards via multiple reviews of files for presentation to lawyers.
Busser, 09/2017 to 05/2018 Marriott Vacations Worldwide – Port Saint Lucie, FL,
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Engaged in suggestive selling and other sales techniques.
Greeted customers and answered any questions.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Assisted wait staff with timely food delivery and guest requests.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Education
High School Diploma: , Expected in 05/2018 to Methacton High School - Eagleville, PA GPA: Status -
Bachelor: Education, Expected in 05/2022 to West Chester University of Pennsylvania - West Chester, PA GPA: Status -
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