Business Development Coordinator Resume Example
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BUSINESS DEVELOPMENT COORDINATOR
Summary
Accomplished Business Development and Administrative specialist bringing 15+ years of progressive career history leveraging industry and market trends to shape consultative approaches, customize valuable solutions and drive business growth. Seasoned in building key partnerships and customer relationships and employing competitive intelligence to capitalize on business opportunities.
Skills
- Web technologies and services
- Consultative sales
- Staff training
- Strategic account development and management
- Customer relationship management
- Customer service
- Team building
- Decision-making
- Microsoft Office
- Training & Development
Experience
2013 - 03/2020Business Development Coordinator, Intertek, Farmingdale , NY
- Generated business development awareness by implementing in-depth sales and marketing training programs.
- Collaborated with internal marketing and design departments to complete assigned projects.
- Helped with creation and implementation of sales campaigns and fundraising efforts.
- Conducted follow-up phone calls to prospective clients to assist sales team with meeting deadlines and exceeding goals.
- Assisted with identification and research of potential business opportunities.
- Produced internal reports to assist managers in identifying areas of success and forecasting areas for growth.
- Assisted sales team with marketing and building relationships to grow targeted sales channels.
- Managed list of networking events and scheduled sales staff member attendance to proactively identify potential leads.
- Developed and facilitated on-site training program for new sales staff.
- Maintained customer database, ensuring prospective clients are accurately entered and follow ups are scheduled.
- Evaluated and managed new strategic business opportunities.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Developed highly empathetic client relationships and earned reputation for exceeding corporate goals.
- Oversaw and executed proposal development, market research and documentation to achieve optimal results.
- Supported sales management initiatives to optimize business development.
- Trained with successful business development personnel to optimize marketing performance and learn industry.
2010 - 2013Customer Service Specialist, Piping Rock Health Products, Torrance , CA
- Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
- Assisted customers in making payments on accounts and setting up payment plans.
- Described business Saw Manufacturing offerings to customers and facilitated smooth purchase Consulted with customers regarding Sawmill, Sharpeners, setters, and saw blades needs, addressing concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Confirmed delivery of orders, troubleshooting missed delivery dates, shortages and overages.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Consistently met service team sales targets and call handling quotas consistently.
2007 - 2010Secretary Specialist, Catholic Health Initiative, Stockton , CA
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Received and routed incoming calls and correspondence to promote timely communication.
- Checked office supplies stock and placed orders to maintain levels.
- Supported clinical projects with effective scheduling, document coordination and resource coordination.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained positive attitude and effectively de-escalated clients during crisis situations.
- Managed average of 36 patients per day and processed new claims utilizing appropriate adjudication system.
- Educated patients on various resources, services and programs to maximize care.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Managed daily operations within front office intake by supporting continuous delivery of excellent services and care.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
1996 - 2007Owner/Operator, Lineage Logistics, Ontario , CA
- Led startup and opening of Educational Computer business and provided business development, creation of operational procedures and workflow planning.
- Assessed, optimized and elevated operations to target current and expected demands.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Developed business and marketing plans and prepared monthly financial reports.
- Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
Education and Training
High School DiplomaKinston High School, City
Some College (No Degree)George C Wallace Community College - Dothan, City, State
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Kinston High School
- George C Wallace Community College - Dothan
Job Titles Held:
- Business Development Coordinator
- Customer Service Specialist
- Secretary Specialist
- Owner/Operator
Degrees
- High School Diploma
Some College (No Degree)
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