business development coordinator resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I have been a High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consulting with customers, building strong relationships and focused on increasing sales numbers.
I am looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals.
Skills
Critical Thinking
Reading Comprehension
Client Correspondence
Client Satisfaction
Business Development and Planning
Salesforce CRM Software
Client Requirements
Client Rapport-Building
Cash Register Operations
Customer Interaction
Social Perceptiveness
Consumer Behavior
Inquiry Requests
Call Control
Customer Consultations
Business Partnership Management
Customer Relationship Management (CRM) Software
Client Needs Assessment
Persuasive Writing
Multitasking and Prioritizing
Excellent time Management skills
Adaptability
Willingness and desire to learn
Work History
07/2019 to CurrentBusiness Development CoordinatorMcguirewoods Llp | Baltimore, MD,
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Executed calling campaigns targeting direct end-user prospective accounts.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Tracked sales calls in database for relationship management.
Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Tracked weekly sales to develop corrective action planning reports for more than one person.
Managed needs of many customers at once using strong prioritization and multitasking abilities.
09/2018 to 02/2019Floating SupervisorOverstock.Com | Midvale, UT,
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Identified individual employee's unique work styles and adapted management methods.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
07/2017 to 06/2018StylistCosentino's Food Stores | Independence, MO,
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Monitored current trends to understand fashions and better serve customer needs.
Processed payments, entering sales in register for prompt customer service.
Organized sales area and work station to showcase products and boost sales.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Recorded notes for future reference about customer preferences and services delivered.
Assessed customer hair texture, treatment history and desired outcome to determine services required.
Worked with men, women and children to complete many services on a daily basis.
06/2013 to 06/2015Deli ClerkBoyers Food Markets | City, STATE,
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Learned other teammates' work tasks to train as backup.
Offered product samples to customers, generating additional sales through taste-testing.
Received payment via cash, check, card or mobile payment and processed promptly.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Expected in 08/2017 to to Cosmetology License | Empire Beauty School, Pottsville, PA, GPA:
Expected in 2015 to to | Some College CreditsLCCC, Tamaqua, PA, GPA:
Expected in 05/2014 to to High School Diploma | Tamaqua Area Senior High School, Tamaqua, PAGPA:
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