business coordinator resume example with 15+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Accomplished Business Coordinator skillful in assessing business conditions and developing optimization plans to drive key improvements. Excellent warehouse knowledge with expertise in reviewing business practices, competitor activities and personnel management policies to make proactive changes. Good relationship-building and problem-solving skills.

  • Quality assurance and control
  • Staff training and development
  • Revenue generation
  • Strategic development
  • Training manual contributor
  • Training and mentoring
  • Solution implementation
  • Proficient in QuickBooks
  • Cross-functional team management
  • Purchasing and planning
  • Customer retention
  • Employee development
  • Performance improvements
  • Recruiting and hiring
Education and Training
Bachelors San Diego, CA, Expected in Bachelor of Arts : Health And Human Services - GPA :
Mississippi State University (Ms) - Business Coordinator
Starkville, MS, 07/2017 - Current
  • Responded as first line of contact to customer inquiries and complaints, resolving when possible and escalating to technical or business experts as necessary.
  • Supervised company administrative functions, logistics and processes and developed and maintained multiple work instructions to establish uniformity.
  • Established and communicated record retention standards for internal and external documents and administered policies to enforce standards.
  • Achieved expertise on company office equipment and technologies and supervised arrangement of outside technical service when needed.
  • Provided targeted input on staffing and business management plans to optimize implementation and day-to-day oversight.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed business operations, warehouse inventory and price negotiations.
  • Used multiple resources and tools for evaluating and presenting solutions.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Conducted Daily staff meetings to increase communication and strengthen internal and external relationships.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Tracked all changes in computer system to keep records current and accurate.
  • Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Project managed warehouse system updates to increase productivity and reduce errors.
  • Trained staff on material handling processes to reduce shipping times.
  • Employed first-in first-out protocols to reduce waste by 100%.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Researched issues to address shipping errors and packaging mistakes.
  • Liaised with senior officers to ensure ongoing quality assurance program integrity.
  • Advised clients on business matters and drafted innovative solutions.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
Jones Lange Lasalle Inc. - Manager
Covington, GA, 03/2012 - 06/2017


  • Managed and mentored 30 staff members.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Mentored and supported new employees to maximize team performance.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Updated computer systems with new pricing and daily food specials.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Marriott Vacations Worldwide - Office Manager
Steamboat Springs, CO, 01/2008 - 07/2012
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Increased office organization by developing filing system and customer database protocols.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

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Resume Overview

School Attended

  • Bachelors

Job Titles Held:

  • Business Coordinator
  • Manager
  • Office Manager


  • Bachelor of Arts

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