Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a quick learning and extremely motivated employee with plenty of extensive experience in business management, accountancy, financial management, employee management, project management and computer systems deployment, as well as, over 7 years of experience in all (non-clinical) aspects of the dental industry including, billing and insurance processing.

Skills
  • Quality assurance and control
  • Strategic planning
  • Negotiation competency
  • Staff training and development
  • Project management
  • Financial administration
  • Performance improvements
  • Customer retention
  • Sales development
  • Reliable and punctual
  • Energetic self-starter
  • Excellent communication skills
  • Customer- and service-oriented
Experience
Business Coordinator, 06/2018 - Current
Louisiana State University Baton Rouge, LA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed and maintained successful relationships with industry leaders.
  • Advised clients on business matters and drafted innovative solutions.
  • Assisted clients by delivering specialized business consulting and project quoting services.
  • Responded as first line of contact to customer inquiries and complaints.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques. "Very successfully"
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Facilitated timely customer response and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through company system and coordinated product deliveries.
Executive Administrator, 10/2014 - Current
Global Foundries East Fishkill, NY,
  • Manage various office duties including, but not limited to, creating and managing filing systems, drafting all correspondence, managing office supply orders and distribution, managing all office mail.
  • Assist with responsibilities of oversight in financial areas such as accounting, tax, cash, budgeting, maintenance of financial records, preparation of financial statements, as well as financial analysis and reporting.
  • Oversaw the daily administrative and financial management activities as well as coordinated the startup of new a location, working closely with contractors, sub-contractors, City of Laurel's Municipal Center, Greenberg Gibbons management team, and Prince George's County Economic Development Corporation small business representatives.
  • Organized various types of events, which included the "N'Style's A Day in The Community", and hosted 200+ people.
  • Planned, coordinated and controlled daily operations of sales, financial management and human resources.
  • Implemented business processes to streamline daily operations and increase efficiency.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Represented company at industry meetings, conferences and trade shows.
Insurance Coordinator, 07/2010 - 12/2016
Lehigh Valley Hospital & Health Orefield, PA,
  • Coordinate various front desk tasks in order to ensure exceptional customer service by our front office team.
  • Patient scheduling and coordinate dental appointments, coordinated appointment arrivals and departures, provided patient care assistants, managed front desk operations.
  • Coordination of traffic control at front desk reception area and other areas of the office.
  • Handling responsibilities of all front desk activities such as answering multiple phone lines, prepare letters and documents.
  • Managed all insurance verification, ADA claims processing, and New plan breakdowns.
  • Provide dental benefit information to office, verify dental insurance for patients, review claim information, and assist in solving claim issues with CIGNA dental and other insurance providers.
Education and Training
: , Expected in 2014
-
Prince George's Community College - Upper Marlboro, MD,
GPA:
High School Diploma: , Expected in 05/2013
-
Largo Senior High School - Upper Marlboro, MD,
GPA:
Certifications

Bookkeeping (7+ years) Business Development (7+ years) Data Entry (7+ years) Excel (10+ years) Microsoft Office (10+ years) PowerPoint (10+ years) Team Building (7 years) Billing (7+ years) Staff Management and Development (5 years)

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School Attended

  • Prince George's Community College
  • Largo Senior High School

Job Titles Held:

  • Business Coordinator
  • Executive Administrator
  • Insurance Coordinator

Degrees

  • High School Diploma

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