Hard working, dedicated, punctual worker with a wide range of skills and experience. Willing to learn new skills and have a drive to succeed. Very well organized and can multitask.
Professional and mature
Microsoft Office proficiency
Promoted to General Manager after 10 months of employment.
01/2016 to 07/2016
BistroCourtyard Marriott － San Antonio, TXCleaned and straightened work area. Operated cash register with proficiency. Provided professional and courteous service at all times. Prepared healthy, enjoyable breakfasts and dinners for diners.
06/2015 to 01/2016
BaristaStarbucks － Seguin, TXAdhered to recipe and presentation standards for specialty coffee drinks. Updated menu with daily offerings and specials, using personalized artistic touches. Correctly followed all health, safety and sanitation guidelines. Greeted guests with a pleasant smile and superior customer service. Maintained clean and organized workspace, enabling coworkers to locate resources and product. Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
08/2014 to 07/2015
Cashier/StockerHEB － San Antonio, TXIssued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Rotated stock to maintain freshness. Unboxed new merchandise. Operated cash register with proficiency. Provided professional and courteous service at all times.
03/2013 to 08/2014
General ManagerDominos － Bulverde, TXScheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customer service standards. Optimized profits by controlling food, beveragBuilt sales forecasts and schedules to reflected desired productivity targets. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Counseled and disciplined staff when necessary. e and labor costs on a daily basis. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.