- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
- Packaging and Labeling
- Cash Register Operation
- Cleaning and Sanitizing
- Detail-Oriented
- Verbal and Written Communication
- Team Leadership
- Customer Service
- Coordinating Orders
- Active Listener
|
- POS System Operation
- Stocking Supplies and Retail Products
- Safe Food Handling Practices
- Organization and Prioritization
- Front of House Operations
- Team Player
- Solid Problem Solver
- Coffee Expertise
- Coffee and Tea Preparation
|
Barista , 02/2022 to Current
Golden Entertainment, Inc. – Laughlin, NV,
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested products based on stated preferences.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated cash register, collected payments and provided accurate change.
- Maintained calm demeanor during high-volume periods and special events.
- Created complex, hand-crafted beverages based upon customer preferences.
- Implemented recycling and compost programs to reduce trash waste and improve green footprint.
- Weighed, grounded and packed coffee to prepare customer orders.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested appealing products.
- Provided customers with product details, coffee blends and preparation descriptions.
- Prepared and served hot or cold beverages.
- Wrapped, labeled and dated food items for sale.
Lead Cashier, 01/2019 to 02/2022
Abm – Surprise, AZ,
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Processed payments for customers quickly and accurately to exceed productivity standards.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Processed refunds for worn, damaged and broken merchandise.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs daily.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
- Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
- Supervised staff preparing and serving [Number] meals per day.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Overnight Stock Associate, 01/2016 to 07/2017
Meijer, Inc. – Lancaster, OH,
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
- Trained and supervised [Number] new employees and served as overnight stocking and warehouse lead.
- Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
- Operated forklifts and hydraulic pallet jacks to move product loads to accurate locations.
- Monitored and reported warehouse inventory to promote availability of required products for purchase.
- Routed warehoused and incoming merchandise to proper store departments and locations.
- Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
- Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Assisted customers upon request in finding products or checked in warehouse for unstocked items.
- Identified stock needs, replaced outdated stock and assembled products.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Checked shelves in department to determine replenishment needs.
- Used GIS software to locate merchandise in inventory for shelf restocking.
- Prepared products by adding tags and readying pallets for restocking.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Identified and quickly handled spill clean-up.
- Followed instructions to properly arrange merchandise items.
Cashier , 10/2014 to 08/2016
St. Jude Children's Research Hospital – Memphis, TN,
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Processed refunds for worn, damaged and broken merchandise.
- Disseminated information to customers regarding account updates, new service additions and promotional offers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup and processed credit card payments.
- Helped with purchases, locating items and signing up for rewards programs.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer services.
High School Diploma: , Expected in 06/2012
Skyline High School - Front Royal, VA
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice