bar server resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Responsible Bartender and server, skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Skills
Leadership Skills
Outgoing personality
Price memorization
Courteous and professional demeanor
Problem solving
Outstanding customer service
Point of Sale (POS) system operations
Menu memorization
Experience
09/2019 to 12/2019Bar ServerMarriott International | Costa Mesa, CA,
Managed inventory of dining room products, including condiments, linens and flatware.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Applied proactive and resourceful nature to create pleasant guest experiences.
Supported serving staff in delivering accurate and well-presented food orders.
Executed cash transactions quickly and accurately.
Greeted guests with friendliness and professionalism.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Proactively assessed customer needs and provided beverage refills, condiments and other services.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
Monitored customer movements and quickly cleared empty tables for future customers.
09/2017 to 09/2019Bartender and WaitressLowe's | Longview, WA,
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Made product recommendations to customers based on preference, food pairings and special promotions.
Worked with management to plan and implement special events to boost customer numbers and profits.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Calculated charges, issued table checks and collected payments from customers.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Checked order accuracy and food quality before delivering to customers.
07/2015 to 07/2017CashierMcdonalds | City, STATE,
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Assisted management with monthly inventory control and weekly stock ordering.
Education and Training
Expected in to to | BiochemistryUniversity of Arizona, Tempe, AZ, GPA: Status -
Expected in to to | Biochemistry University of Pittsburgh - Johnstown, Johnstown, PAGPA: Status -
Expected in 06/2017 to to High School Diploma | Indiana Area Senior High School, Indiana, PAGPA: Status -
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