Banquet Server/Event Setup Resume Example Instawork

BANQUET SERVER/EVENT SETUP

Professional Summary

Hard-working, friendly server with passion for ensuring customer satisfaction. Over 10 years in service industry specializing in customer service. Known for great reliability and attention to detail.

Talented Catering Staff member professionally sets up events, assembles supplies and serves at full-service events to satisfy guests.

Efficient Customer Service Representative with over 22 years of experience in Cashier and Food service industry. Dynamic presence known friendly service.

Customer-oriented Server with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly Licensed for preparation and sale of alcoholic beverages, Food Handlers Card, First-Aid/CPR & FBI Fingerprint Card.

Dependable Banquet Server with excellent coordination and workplace focus. Dedicated to maintaining a professional demeanor with co-workers and patrons alike.

Motivated Cashier with 22 years experience successfully serving customers in busy stores and restaurants.

Committed and hardworking Assistant Manager with 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative and level-headed problem-solver versed in customer service, placing vendor orders, counting safe money and filling/collecting cashier drawers.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable employer/employee.

Skills

• Highly proficient in Customer Focus & Orientation

Arranging banquet hall
Buffet Servicing
Guest Relations Management
Food Running
Customer needs anticipation and conflict mitigation
Hospitality service expertise

• Integrity standards at home and in the workplace

Table Setting Knowledge
Wine Service
Service Prioritization
Personal grooming standards
Cash handling
Banquet coordination

Work History

Banquet Server/Event Setup , 12/2019 to Current
Instawork – Phoenix, AZ

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Prepared and submitted end-of-shift reports/receipts.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Greeted all guests upon arrival and offered immediate assistance.
Demonstrated knowledge and applied proper food handling standards.
Restocked counter supplies, including condiments, napkins and silverware.
Processed customer orders and accurately entered into order system.
Provided responsive, exceptional service to customers by answering questions, making recommendations and responding to requests.

Cashier/Food Server, 08/2019 to Current
Qwick – Phoenix, AZ

Provided friendly, courteous service to create memorable moments for guests.
Served appetizers, entrees and refilled beverages for events up to 200 guests.
Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
Arranged linens and table settings according to seating plan and event theme.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
Performed tasks such as setting up/breaking down areas for events, correctly arranging/returning items back safely and properly.
Smoothly circulated appetizer and drink trays around wedding events, offering multiple fresh selections to guests.
Resolved guest complaints to maintain complete customer satisfaction and an efficient workplace.

Daycare Owner/Operator, 04/2013 to 04/2020
Self Employed – El Mirage, AZ

Modernized instructional plans and classroom layout to enhance learning environment.
Stayed current attending child development classes and followed guidelines to maintain required licenses/certifications in Arizona.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Planned and guided age-appropriate tasks like reading, building, science and math.
Developed lessons and activities to promote children's physical and emotional development.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Prepared healthy foods and beverages for children based on state dietary guidelines and individual restrictions.
Met with parents about daily activities, positive developments and issues.
Maintained effective schedule balance between rest periods, active play and instruction.
Managed safety and security of all children under care.

Education

Childcare Certificate: Child DevelopmentMount San Antonio College - Walnut, CA

Childcare development ages 0-5yrs old

Certifications

ServSafe Liquor Certification
First Aid/CPR Certified
Food Handlers Permit
FBI Fingerprint Clearance

Resume Overview

Companies Worked For:

Instawork
Qwick
Self Employed

School Attended

Mount San Antonio College

Job Titles Held:

Banquet Server/Event Setup
Cashier/Food Server
Daycare Owner/Operator

Degrees

Childcare Certificate : Child Development

Banquet Server/Event Setup Resume Example

Resume Score: 80%

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