windows engineer resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Professional Profile

A technical subject matter expert in system analysis, validation, and support. Proven expertise in understanding specifications and standards to successfully deliver projects in a timely, cost-effective manner.

  • Technocrat with around 8 years of experience in Windows Systems and Virtualization Design Implementation and troubleshooting of mission critical IT systems assignments.
  • Installing, Configuring, Managing and Troubleshooting Windows Servers 2003/2008/2012/2016, vCenter 5.5, 6.0, 6.5 Servers and ESXi 5.0/5.5/6.0/6.5 Servers.
  • Deploy, upgrade, and manage systems, including virtual infrastructure, hardware, software, networks, databases, servers and peripheral equipment.
  • Understanding of the basic architectural principles of building on the AWS Cloud & knowledge on AWS global infrastructure.
  • Experience in configuration and maintenance of LAN/WAN on CISCO Routers and Switches.
  • Experience in Networking Planning, Implementing, Configuring, Troubleshooting and Testing of networking system on multi-vendors.
  • Provision and Administer Hyper-V hosts, Guest OS with SCVMM 2012 SP1 admin console.
  • Experience with PowerShell scripting or .NET/ C# Programming language and experience with virtualization or Cloud environment (VMware, Hyper-V, etc.)
  • Configuring and troubleshooting Virtual Machines running with Windows/Linux OS, Deploying VMs from Templates, working on VMware View 5.0/5.1/5.5 and VMware VCenter Converter.
  • Installed and configured Application virtualization using Windows RDS and load balancers for balancing virtualized environment.
  • Experience with administration and oversight of GPOs and their relationship to OUs in large multi-region environment.
  • Proactively and efficiently administer servers using enterprise toolsets such as SCCM, SCOM, etc.
  • Hands on experience in configuring Cisco Catalyst 2960, 4500, 6500 switches and Cisco 2600, 2800, 3600 series routers, Load Balancers & Cisco Firewalls.
  • Installed and configured automated tool Puppet that included installation and configuration of Puppet master, agent nodes and admin control workstation.
  • Experience in GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), IIS 5.1/6.0/7, FTP, Terminal Server, WSUS, Microsoft Clustering, Exchange Mail Server and ISA Server.
  • Installation, Configuration and troubleshooting of system security applications like SUDO, SSH, Power Broker and eTrust.
  • Have in-depth understanding of VMware NSX. Strong Implementation knowledge on Hyper-V and SCVMM.
  • Experience remediating general windows security issues as well as containment, eradication, and recovery of systems within compromised environments.
  • Having Good of XML definitions and use in scripting.
  • Responsible production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment
  • Administrating, creating, and modifying DNS records, DHCP scope and reservation, DFS link, Web servers including record/scope creation, troubleshooting and WINS and DNS and managing user and group accounts Administration.

Windows Engineer, 01/2023 to Current
Apex SystemsScarborough, ME,
  • Developed SharePoint info-path Form development, enhancements and troubleshooting.
  • Maintained Active Directory/Exchange & Windows Server Administration 2018,2016,2012 r2 environment, Linux.
  • Enterprise server administration, maintenance, patching, upgrade.
  • Use of Power-Shell for scheduled task automation, mostly used for pulling reports, query and actions.
  • General Operations requests of access handling via Ticket queue.
  • Knowledge User administration in Office 365 cloud, including Hybrid (on premise environment & cloud).
  • Responsibilities: Support, Troubleshooting and communicating with customers for any Technical or Tickets escalated to our team.
  • Provided Security Assistance for Email Export use of PowerShell query, report and Scheduled actions, Audit Checks.
  • Knowledge base writer - Provide document step-by-step solution for customers available in KB Sites.
  • Provide Support, Troubleshoot and solutions for applications based in Windows, OSX and Linux Ubuntu and Fedora.
  • Service now Product Owner ITSM Platform.
  • Application support, enhancement troubleshooting bugs in Service now Production Environment.
  • Maintained occasional Development, Project management, Testing, Administration and Enhancements.
  • Identified departmental needs and made suggestions regarding technical direction.
  • Made recommendations to improve technical practices.
  • Assisted with designing information and operational support systems.
  • Maintained security, backup, and redundancy strategies.
System Engineer, 05/2022 to 12/2022
AgfaChicago, IL,
  • Installation/Maintenance of Hardware/Software in Production, Development & Test Environment as an integral part of the Red Hat 5/6/7, Centos 5/6.0, Solaris 10, OEL 5/6, VMware 5.x. Worked with VMware ESXi.
  • Helped in creating a next generation platform using Core OS Linux with fleet / Kubernetes based on docker containers running in a microservices ecosystem on VMWare ESXi.
  • Configuring, Supporting, and maintaining all network firewall, storage, load balancer, operating systems and software in AWS EC2 Instances.
  • Designing AWS Cloud Formation templates to create custom sized VPC, subnets, NAT to ensure successful deployment of Web applications and database templates.
  • Managing AWS EC2 instances utilizing Auto Scaling, Elastic Load Balancing and Glacier for our QA environments as well as infrastructure servers for GIT and Chef.
  • Work with Kanban teams in aligning Infrastructure Kanban Backlogs and defining structure for prioritizing work.
  • Writing Chef Recipes for Deployment on build on internal Data Centre Servers. Also, re-used and modified same Chef Recipes to create a Deployment directly into Amazon EC2 instances.
  • Installed & Migrated VMWARE VMs to AWS and Managed Services like EC2, S3 Bucket, Route53, ELB, EBS with Opcode Chef Cookbooks/Recipes.
  • Experienced in building and maintaining Docker infrastructure for SOA applications in agile environment.
  • Managing AWS infrastructure and automation with CLI and API. Working on Inbound and Outbound services with automation of Chef. Deploying multiple resources simultaneously, using Cloud Formation templates in AWS.
  • Good knowledge and experience in using Elasticsearch, Kibana, CloudWatch, Nagios, Splunk, Prometheus and Grafana for logging and monitoring.
  • Troubleshooting build issues using ELK and work towards the solution.
  • Developed and implemented Software Release Management strategies for various applications according to the agile process.
  • Written wrapper scripts to automate deployment of cookbooks on nodes and running the chef client on them in a Chef-Solo environment.
  • Developed and Implemented Kubernetes manifests for deployment of microservices into k8s clusters.
  • Maintained Chef and Puppet servers and management application that can use ServiceNow data to bring computers into a desired state by managing files, services or packages installed on physical or virtual machines.
  • Design and development of user interfaces and client displays using API (RESTful and SOAP) Script, JSP, CSS and troubleshoot various issues in Python code and fix them with code enhancements- code used various python libraries.
  • Building/Maintaining Docker container clusters managed by Kubernetes, Linux, Bash, GIT, Docker, on GCP. Utilized Kubernetes and Docker for the runtime environment of the CI/CD system to build, test deploy.
  • Virtualized the servers using the Docker for the test environments and dev-environment needs.
Windows VMware Engineer, 04/2017 to 04/2022
Calibre SystemsSchofield Barracks, HI,
  • Installing, Configuring, Managing and Troubleshooting Windows Servers 2003/2008/2012/2016 Installed and upgraded VMware vSphere ESXi 5.5, 6.0 and 6.5 in total of 2500 ESXi servers.
  • Patching and hardening Win 7/Win2003/2008/2012 servers using Windows Update and by using staged patches. Troubleshooting OS related issues for Windows 2003, 2008, 2008 R2 editions.
  • Create Active Directory users, OU groups, and understand how to apply NTFS and share level permissions.
  • Worked extensively with Active Directory services, Citrix Delivery Service Console, Group Policy Management & Computer Management.
  • Working knowledge of commonly used scripting languages for Windows (VB.NET, PowerShell).
  • Technical support, administration and troubleshooting of application issues on Windows Servers 2003/2008/2012/2016.
  • Perform patch management via SCCM and ensure Windows servers have latest approved patches.
  • Provision and maintain Hyper-V clusters, Hosts and VM's in large environment with multiple tiered clusters and 800 plus Hosts (Microsoft Hyper-V, Microsoft SCVMM)
  • Installation of, system backup/restore procedures, system security practices, system tuning, user administration, software installation and maintenance, file management and system troubleshooting of Windows Server operating systems to include system accreditation support, and system configuration management.
  • Utilizing SCCM, create application deployment packages and oversee authorized distribution of software platforms and authorized software libraries.
  • Configuring and managing VSA 5.5 and vSAN 6.x Clusters (2NODE ROBO and 3NODE), Disk groups, Datastore and upgrading them.
  • Designed and implemented Virtual Desktop infrastructure with more than 10,000 VDI machines.
  • Installation, Configuration and troubleshooting of system security applications like SUDO, SSH, Power Broker and eTrust.
  • Experience with NTFS file and share permissions. Strong knowledge of TCP/IP, DNS, SMTP, CIFS, NTP, SSL, NTFS.
  • Executing deployments via SCCM. Good at Troubleshooting using SCCM and Citrix AppSense.
  • Highly proficient in PowerShell scripting. Worked on scripting like PowerShell and PowerCLi for Automation. Knowledge in XML definitions used in scripting.
  • Managing AD user accounts, access, and group permissions for the RDS setup. Configuring Roaming profiles and User Profile Disks for the RDS setup in AD.
  • Experience in C# .NET on Windows and PowerShell scripting or .NET/ C# Programing language.
System Administrator, 06/2014 to 05/2015
Eidiko Systems IntegratorsCity, STATE,
  • Installed Windows 2000/2003 Servers in organization with over 50 clients.
  • Created user accounts and profiles, assigned permissions using Active Directory, directory service which contains information of all user accounts and which optimizes network traffic. It provides user logon and authentication services using Kerberos.
  • Administered Group Policy, collection of permissions, security and rights which can be applied on sites domains and OU's. Also, used group policy to automatically upgrade, repair software installation online.
  • Managed member server, server which hosts services like IIS, DNS, and DHCP.
  • Provided backup and recovery of files and data, worked on Windows Firewall, Terminal server, troubleshooting computer related problems.
  • Environment: Windows 2000/2003 Servers, Active Directory, DNS, DHCP, Group Policy, Backup and Recovery, IIS (HTTP & FTP), Managing the Domain and the Domain Controller, Disk Management, File Sharing.
  • Configure printers and install drivers, install approved software, configure virtual machines, and configure DHCP and static IP addresses on workstations.
  • Responded to and resolved system generated alerts related to operating system performance, services, network connectivity, accessibility, and client requested monitoring requests from SCOM, HP Open view., HP Operations Manager. Responsible for installations, configurations, upgrades on their desktops from WIN XP to Windows Vista.
Master of Science: Information Technology, Expected in 08/2016 to Campbellsville University - Campbellsville, KY

Computer System Programming and Design

Bachelor of Science: Computer Science, Expected in 05/2014 to JNTU University - Hyderabad, India,

Information Technology

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Resume Overview

School Attended

  • Campbellsville University
  • JNTU University

Job Titles Held:

  • Windows Engineer
  • System Engineer
  • Windows VMware Engineer
  • System Administrator


  • Master of Science
  • Bachelor of Science

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