voucher examiner resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Quality-driven Voucher Examiner with 8 years working with teammates to support Claims Payment functions. Consistently accurate when entering data, paying claims and verifying eligibility of Veterans. Expert at proofreading, identifying mistakes quickly and informing supervisors of issues for error-free Claims processing.
Civilian Payroll Technician/Detail, 05/2021 to Current Indian Health Service – Fort Duchesne, UT,
Responds to employee inquiries regarding payroll and timekeeping both telephonic and email related.
Enters all Delegation of Authorities in VATAS upon request and completion of training, saving files to the correct Payroll Group folders.
Has gained knowledge in entering T&L changes in both VATAS and Vista Time keeping systems.
Learned the Payroll filing system for employee records, separations, and new employee info.
Learned the checks and balances for new employee banking and tax information.
Help with Parking Fee deduction forms.
Knowledge of the FSC/CRM Self Service Portal/Help Desk.
Voucher Examiner, 07/2013 to Current Exeter Hospital – Exeter, NH,
Prepared weekly payroll for team 10 employees.
Proficient in VATAS Payroll System and also Vista.
Reviews Time Cards to make sure employees are paid accurately and on time.
Provides support to our employees when they need assistance with their time card requests and follows guidelines to adhere to laws and regulations
Audits pay and leave accounts for errors and corrects time cards as needed.
Assisted senior leadership by processing documents within anticipated timeframes.
Paid Health Care vendors for NON VA services regularly, maintaining relationships with all Vendors.
Researched and resolved collections disputes to maintain customer relationships. (Bill of Collections)
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Trained all new clerks on opening and sorting mail, scanning, checking for thorough comprehension for excellent work.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Communicated with vendors and Veterans about discrepancies and devised plans to reconcile financial issues. Provided excellent Customer Service and Built Standing Relationships.
Issued payments to vendors on a daily basis.
Proficient in many programs used by the VA such as, VATAS, CPRS, ECAMS, FBCS, CRM(Cutomer Relationship Management) WEBVRAM, VISTA, ECATS, DATANET, JLV, ARS, Campus Ship, and many different SharePoint's. Knowledge of Microsoft Word and Excel.
Food Service Worker, 07/2012 to 07/2013 Norcal Cannabis – Santa Rosa, CA,
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
Verified compliance with all sanitation and safety requirements.
Maintained order and cleanliness of work areas to conform with health codes.
Resolved customer concerns and relayed relevant information to supervisor.
Distributed supplies, utensils and portable equipment.
Upheld food safety standards at all times.
Cross-trained in other kitchen positions to support team and meet customer needs.
Bar and Restaurant Manager, 09/2008 to 07/2012 Towne Pub And Grill – City, STATE,
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs daily.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Managed accounts payable, accounts receivable and payroll.
Scheduled and directed staff in daily work assignments to maximize productivity.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Prepared weekly payroll to keep up with projected weekly revenue.
Updated computer systems with new pricing and daily food specials.
Assistant Store Manager, 04/1998 to 09/2008 The Home Depot Inc – City, STATE,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Promoted and supported strong relationships with local community organizations in surrounding area.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Coached and developed store associates through formal and informal interactions.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Built proactive and productive relationships with Vendors and business agents to maintain operational efficiency.
Education and Training
: Business, Expected in to Harford Community College - Bel Air, MD GPA: Status -
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