v p ebanking resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
COMPUTER SKILLS:
Excel, Microsoft Word, Outlook, SharePoint, Power Point, Internet
TRAINING:
Writing on Target, Assertive Communication, Effective Communication Skills for Managers, AAP Preparation, AAP Continuing Education, Customer Service, Compliance, Information Security, Fraud Prevention
Work and Personal Skills
Risk management, Payments, Treasury Management, Business Development, Operations, Analytical, Goal-oriented, Time management, Organization
Accomplishments
Bachelor of Science - Finance - With Honors - 1988 University of Tennessee at Knoxville
Accredited ACH Professional (AAP)
Experience
06/2012 to Current
V.P. eBankingMckinsey – Cleveland, OH, Manage implementation and support of all Electronic Banking Products, including Consumer and Business Online Banking, Bill Pay, Internal and External Transfers, Positive Pay, ACH, Wire Transfers, Remote Deposit Capture, Mobile Banking, and Business and Consumer Mobile Capture. Complete Semi-Annual and Annual eBanking Risk Reviews for all Commercial Treasury Management Customers. Complete Policies, Procedures and Risk Assessments for all Electronic Banking Products. Work with all auditors/examiners in regards to all Electronic Banking Products. Work with Credit Department in completion of underwriting of all Treasury Management Clients. Complete and present monthly department statistics reports for Board of Directors and Senior Management.
11/2007 to 06/2012
V.P. Risk ManagementDime Community Bank – East Hampton, NY, Develop Risk Management and Credit Underwriting procedures for start-up ACH Processing Company, including composition of Origination, Reseller, Outsourcing and Sponsor Bank Agreements, development of Risk Management Reports, format for corporate customer credit write-up, customer set-up forms, customer change forms and customer application, determination of documentation to be obtain for customer underwriting, creation of operation flow charts and procedures to obtain SAS70/SSAE 16 accreditation, research and develop relationships with credit investigation providers, liaison with product development team and marketing team for risk areas of processing system and website. Develop and manage Sponsor Bank relationships and new corporate customer relationships. Education and training on ACH Risk Management for all departments of parent company.
02/2003 to 11/2007
Risk ManagerAg Growth International Inc – Ohio, IL, Underwrite corporate applicants for ACH processing, including financial statement analysis, Know Your Customer Investigation, Industry Analysis, and Transaction Type Analysis to determine processing limits, settlement types, settlement delay, and reserve/prefund requirements. Daily risk analysis, including monitoring return rates, auditing originator receipt of authorizations, over limits, and change requests. Liaison for NACHA ACH Audit, SAS70 Audit and SOX Compliance Audit. Management of Sponsor Bank Relationships, including identification of new sponsor bank needs, placement of originators to balance risk levels, reporting, and training. Training on Risk Management Tools for internal and external customers. Daily Operations Management for Risk Analyst and Risk Assistant. Maytag Customer Service Center - Cleveland, TN 08/2002 - 02/2003 Accounts Receivable - Identify, post and balance customer payments.
04/2001 to 11/2001
Assistant - Commercial Real Estate - Assist Loan OfficersFirst Tennessee Bank – City, STATE, with gathering of pertinent information regarding customer's request for financing, including business and personal financial statements, credit reports, project details and financials. Manage draw requests by ordering inspections and disbursing funds. Tracking all aspects of the building process on new construction projects and maintaining customer files. Customer Correspondence. Completion of monthly tracking reports. Problem loan follow-up and reporting.
10/1999 to 04/2001
Buyers AgentRealty Center Better Homes And Gardens – City, STATE, Work with potential home buyers to locate a home through internet, Multiple Listing Service and other Real Estate Agent interviews. Complete bid negotiations and purchase agreement for buyers. Assist potential home buyers in obtaining home financing. Office Manager - Schedule home showings, coordinate home closings with title companies, set up termite inspections and home inspections, liaison between agents, buyers and sellers.
04/1997 to 10/1999
Underwriter - Commercial LendingAmSouth Bank – City, STATE, Assist Commercial Lending Relationship Managers by completing financial statement analysis and loan approval packages. Loan approval packages include, but are not limited to, analysis of company financials, customer base, inventory control, credit quality, management, employee relations, and industry. Maintenance of account once approved, including customer service, file maintenance, and annual or semi-annual credit reviews. Completion of monthly status reports and problem loan follow-up.
08/1993 to 04/1997
Project Analyst - WorkPRIMUS Automotive Financial Services – City, STATE, with manufacturers to develop, implement and administer Wholesale and Commercial Loan Programs, including coordination of systems development, marketing, accounting, procedures and dealer services. Portfolio Review of PRIMUS wholesale and commercial loan commitments, including risk and trend analysis. Develop, implement and maintain a departmental cross training matrix and departmental procedures and procedure enhancements. Trouble shooting for wholesale and dealer loan special programs. Dealer Credit Analyst - Analysis of dealer financial statements, dealership and owner credit statements, and retail and lease penetration to present recommendations on dealer floor plan and commercial loan financing. Wholesale Assistant - Set-up and maintenance of dealer floor plan accounts, cash management accounts and commercial loans.
11/1990 to 07/1993
Wholesale ClerkGeneral Motors Acceptance Corporation – City, STATE, Process dealer trades and dealership auction purchases. Prepare UCC filings and wholesale floor plan documents. Assist Wholesale Supervisor with dealership financial reviews. Accounting Clerk - Cashier, discounting contracts, payment processing, accounts payable, and general accounting entries.
08/1988 to 10/1990
Accounting ClerkChrysler Credit Corporation – City, STATE, Discounting contracts, funding and posting of dealer floor plan security agreements, posting of wholesale payoffs, cashier, retail payment processing, title and insurance follow-up, accounts payable and payroll.
Education
Expected in 1988 to to
Bachelor of Science: Finance University of Tennessee at Knoxville - Knoxville, Tennessee GPA: Status - Bachelor of Science - Finance - With Honors - 1988 University of Tennessee at Knoxville
Skills
Credit, Training, Loans, Liaison, Risk Management, Trading, Accounting, Marketing, Underwriting, Customer Service, Financial Statement Analysis, Receptionist, Retail Sales, Maintenance, Retail, Retail Marketing, Accounts Payable, Cashier, Clerk, Contracts, Accounts Receivable, Audit, Auditing, Operations, Operations Management, Payments, Risk Analysis, Sarbanes Oxley, Sarbanes-oxley (sox), Service Center, Sox, And Marketing, Documentation, Flow Charts, Product Development, Transmissions, Financial Statements, Accounts And, Cash, Cash Management, Commercial Loan, Commercial Loans, Forecasting, Middle Market, Systems Development, Financials, Clients, Risk Assessments, Statistics, Treasury Management, And Wholesale, Filings, General Accounting, Ucc, Ucc Filings, Commercial Lending, Employee Relations, File, Inventory, Inventory Control, Lending, Payroll, Posting, Security, Inspections, Real Estate, Closings, Office Manager, Commercial Real Estate, Correspondence, Ordering, Real Estate Lending, Aap, Affirmative Action, Excel, Microsoft Sharepoint, Microsoft Word, Outlook, Sharepoint, Word, Finance
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Resume Overview
School Attended
University of Tennessee at Knoxville
Job Titles Held:
V.P. eBanking
V.P. Risk Management
Risk Manager
Assistant - Commercial Real Estate - Assist Loan Officers