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usr 1 resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Detail-oriented, customer focused and highly motivated individual looking to gain a Pharmacy Technician position within an In-patient pharmacy.

Skills
  • Flexible and Adaptable
  • Collaboration
  • Shrinkage Prevention
  • Performance Tracking and Evaluations
  • Managing Inventory Stock
  • Microsoft Word
  • Handling Complaints and Inquiries
  • Cash Handling and Reconciliation
  • Merchandise Promotion and Display
  • Customer Service
  • Active Listening
  • Self-Motivated
  • Merchandise Promotion and Display
  • Customer Service
  • Active Listening
Work History
05/2022 to Current
USR-1 Good Shepherd Hospice Rockville Centre, NY,
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with compromised debit/credit cards and issued new credentials.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Process 20 or more customer transactions promptly, minimizing wait times.
01/2020 to 04/2022
Assistant Manager Pyramid Hotel Group Newport Beach, CA,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Managed team of 15 (or more during seasonal employment)
07/2018 to 12/2019
Sales Lead Keyholder Good Shepherd Hospice Smithtown, NY,
  • Completed store opening and closing procedures.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Processed cash, credit, debit and check payments.
  • Processed on average 10 or more online orders
05/2013 to 07/2018
Assistant Manager White House Black Market City, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Managed team of 10 employees (or more during seasonal employment)
10/2008 to 04/2013
Home Health Care Provider Tressie B Nears City, STATE,
  • Assisted patients with dressing and grooming needs. Established schedule to overcome to mobility restrictions.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments and shopping trips.
Education
Expected in 07/2022 to to
Certification: Pharmacy Technician
CalRegional - Fairfield, Ca,
GPA:
Status -
  • HIPAA Compliant
  • Filling Prescriptions
  • IV Flow Hood Sanitation
  • Aseptic Technique/PPE Garbing
  • IV Admixture
  • Transcriptions/Pharmacy Conversions
  • Reading & Interpreting Physician’s Medication Orders
  • Dosage Calculations
  • Basic Compounding Skills
  • Hazardous Waste Basics
Expected in 06/2008 to to
High school diploma:
Travis Education Center - Fairfield, CA,
GPA:
Status -
Additional Information

Pharmacy Technician License

Exp 4/2024


References Available Upon Request

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Resume Overview

School Attended

  • CalRegional
  • Travis Education Center

Job Titles Held:

  • USR-1
  • Assistant Manager
  • Sales Lead Keyholder
  • Assistant Manager
  • Home Health Care Provider

Degrees

  • Certification
  • High school diploma

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