usr 1 resume example with 13+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented, customer focused and highly motivated individual looking to gain a Pharmacy Technician position within an In-patient pharmacy.
Skills
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Work History
05/2022 to Current USR-1 Good Shepherd Hospice | Rockville Centre, NY,
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
- Assisted customers with compromised debit/credit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Process 20 or more customer transactions promptly, minimizing wait times.
01/2020 to 04/2022 Assistant Manager Pyramid Hotel Group | Newport Beach, CA,
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Achieved recognition for contribution to store success by optimizing sales.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Managed team of 15 (or more during seasonal employment)
07/2018 to 12/2019 Sales Lead Keyholder Good Shepherd Hospice | Smithtown, NY,
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Processed cash, credit, debit and check payments.
- Processed on average 10 or more online orders
05/2013 to 07/2018 Assistant Manager White House Black Market | City, STATE,
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Managed team of 10 employees (or more during seasonal employment)
10/2008 to 04/2013 Home Health Care Provider Tressie B Nears | City, STATE,
- Assisted patients with dressing and grooming needs. Established schedule to overcome to mobility restrictions.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Administered medications to patients and remained vigilant for negative side effects.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Transported individuals to events and activities, medical appointments and shopping trips.
Education
Expected in 07/2022 Certification | Pharmacy Technician CalRegional, Fairfield, Ca,
- HIPAA Compliant
- Filling Prescriptions
- IV Flow Hood Sanitation
- Aseptic Technique/PPE Garbing
- IV Admixture
- Transcriptions/Pharmacy Conversions
- Reading & Interpreting Physician’s Medication Orders
- Dosage Calculations
- Basic Compounding Skills
- Hazardous Waste Basics
Expected in 06/2008 High school diploma | Travis Education Center, Fairfield, CA,
Additional Information
Pharmacy Technician License
Exp 4/2024
References Available Upon Request
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Resume Overview
School Attended
- CalRegional
- Travis Education Center
Job Titles Held:
- USR-1
- Assistant Manager
- Sales Lead Keyholder
- Assistant Manager
- Home Health Care Provider
Degrees
- Certification
- High school diploma
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