upholsterer resume example with 10+ years of experience
Certified Master Black Belt Six Sigma/Certified Lean Expert/Certified Quality Management Professional/Certified Environmental Specialist that has more than 7+ years of combined experience in lean manufacturing and quality assurance as well as providing administrative, operations leadership, lean manufacturing techniques, advanced product quality planning and six sigma techniques in the manufacturing industry.
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- Monitored testing processes, test development and user acceptance testing.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
- Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
- Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
- Developed and maintained quality assurance procedure documentation.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Kept inspection journals and daily summary logs as required.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- PPAP creation which included process control plan, PFMEA, process flow map, inspection report and much more.
- ISO 9001 maintain the QMS and any changes.
- Internal Audits to be done every year for ISO 9001.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Rejected defective products and approved correct products.
- Liaised with plant manager to organize and perform quality standard training for new and existing staff.
- Improved quality processes for increased efficiency and effectiveness.
- Calibrated instruments and scales in production area and quality lab.
- Developed and deployed production control plans and created work instructions and procedures.
- Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major clauses devices on floor.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Evaluated quality problems and performed corrective action to identify and resolve issues.
- Collaborated with contract representatives and oversaw quality control implementations and reporting.
- Sorted product and provided expertise on non-conforming product requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Minimized costs and maximized returns resulting in money savings.
- Devised specifications for processes.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Adhered to all legal, safety and health standards.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Determined quality, cost and quantity of required materials and entered figures on materials lists.
- Maintained strong knowledge of latest drafting software to create fresh, accurate project drawings.
- Created, printed and modified drawings in AutoCAD and Solidworks.
MQM™ Master Quality Manager
Accredited Project Quality Manager Certification™ (APQM™)
AIGPE Lean Expert Certification
AIGPE Lean Specialist Certification
Certified Six Sigma Master Black Belt™ Certification (CSSMBB™)
Certified Six Sigma Black Belt™ Certification (CSSBB™)
Certified Six Sigma Green Belt™ Certification (CSSGB™)
Certified Six Sigma Yellow Belt™ Certification (CSSYB™)
ISO 9001 Quality Management Systems Quality Manager™
ISO 9001 Quality Management Systems Lead Implementor™
ISO 9001 Quality Management Systems Lead Auditor™
ISO 9001 Quality Management Systems Internal Auditor™
ISO 9001 Quality Management Systems Associate™
Certified Environmental Specialist
OSHA 30 Hour General Industry Outreach
ASNT NDT Level III Certification - Visual Testing (ASNT-NDT3-VT)
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Resume Overview
School Attended
- Aplington Parkersburg High School
Job Titles Held:
- Quality Assurance Supervisor
- Quality Analyst
- Quality Manager
Degrees
- High School Diploma
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