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underground utility resume example with 14+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Hardworking Stylist with pleasant personality and passion for precision cuts and creative color. Excellent knowledge of current trends and techniques, treatments and salon retail products. Dedicated to delivering superior service to build client loyalty and create positive and empowering client experiences.

Energetic Lead Sales Associate promoting excellent customer service skills through dynamic engagement, issue resolution and many talents. Trustworthy individual with successful background in cross-selling and upselling.

Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Goal-oriented Outside Sales Agent experienced with selling cell phone service, internet, tv, smart watches, ipads etc. Prepared to offer verbal and written communication, interpersonal and planning strengths to fast-paced role.

Skills
  • Product knowledge
  • Makeup and skincare
  • Learning different braiding techniques
Experience
09/2018 to 03/2019 underground utility Petco | Beaverton, OR,
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Built positive and productive customer connections to drive consistent sales.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Established and serviced dozen of accounts in assigned territory.
  • Introduced customers to new offerings and updated accounts.
  • Cross-sold additional products and services to purchasing customers.
  • Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
10/2007 to 06/2010 Cashier Sales Associate Sephora | Bayside, NY,
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 50 lbs.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Greeted incoming customers and provided personable and knowledgeable service.
  • Maintained flexibility to work varied schedule, including nights and weekends.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Accurately handled over $1000 of payments daily in cash and credit cards payments for services.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Applied conversational abilities to connect with different individuals and better serve individual needs.
  • Helped customers find specific products, answering questions and offering advice.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
05/2019 to Current Cashier Marshalls | City, STATE,
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.
02/2007 to Current Hair Braider Transitions Beauty Salon | City, STATE,
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Sweep and mop the floors
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Scheduled appointments for customers
Education and Training
Expected in 05/2007 to to High School Diploma | Moss Point High School, Moss Point, MS GPA:
Expected in 12/2010 to to | Nursing Pearl River Community College, Poplarville, MS GPA:

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Resume Overview

School Attended

  • Moss Point High School
  • Pearl River Community College

Job Titles Held:

  • underground utility
  • Cashier Sales Associate
  • Cashier
  • Hair Braider

Degrees

  • High School Diploma

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