Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Skills
Inventory purchasing
Prioritization and time management
Filing experience
Employee training and development
Legal documentation and reporting
Calendar management
Schedule management
Experience
10/2015 to Current
UA/SecretaryWesley – Seatac, WA,
Received and routed incoming calls and correspondence to promote timely communication.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Maintained organized filing system of paper and electronic documents.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Checked office supplies stock and placed orders to maintain levels.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Administered personal nursing assistance in pre- and post-operative situations.
01/2015 to 10/2015
CNAUnited Community Bank – Conyers, GA,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Administered personal nursing assistance in pre- and post-operative situations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Engaged with patient family and friends to provide courteous, efficient visit experience.
08/2014 to 01/2015
CSRAaron's Inc. – City, STATE,
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated cash register, collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Assisted customers with account updates, new service additions and promotional offers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues with cash registers, card scanners and printers.
10/1999 to 06/2014
CNA/SecretaryStephens County Hospital – City, STATE,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Documented activities and recorded information in EMR system.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Administered personal nursing assistance in pre- and post-operative situations.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Created agendas, meeting notes and other documents to enhance collaborative process.
Received and routed incoming calls and correspondence to promote timely communication.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained organized filing system of paper and electronic documents.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Developed and updated scheduling policies covering all department activities.
Managed the schedules of a team of 40 personnel.
Education and Training
Expected in
: Nursing North Georgia Technical College - Clarkesville, GA GPA:
Expected in 05/1999
High School Diploma: Stephens County High School - Toccoa GA, GPA:
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