tower hand resume example with 3 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Electronic Wiring
Device Examinations
Relationship Building
Organizational Skills
Team Building
Friendly, Positive Attitude
Fluent in Spanish
People Skills
Problem Resolution
Reliable & Trustworthy
PPE Use
Basic Math
Active Listening
Good Work Ethic
Planning & Organizing
Flexible Schedule
Customer Service
Supervision & Leadership
Critical Thinking
Experience
Tower Hand, 02/2022 - 06/2023 World Wind & Solar – Morristown, NJ,
Presented clean and sanitized vehicle to customers for utmost satisfaction.
Achieved cost-savings by developing functional solutions to problems.
Performed coaxial, fiber, lines and hybrid cable installations and lead work on top of tower.
Maintained and operated construction equipment such as electric and hydraulic winches and capstans.
Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
Managed maintenance and repairs for assigned towers.
Inspected completed work to check hardware security and levelness.
Used hand and power tools to perform maintenance and troubleshooting duties.
Checked equipment with reported issues to determine safety, evaluate performance and identify root causes of problems.
Prepared foam and air coaxial, hardline and elliptical waveguides for construction of towers.
Coordinated projects to build wireless cell site foundations within timelines.
Installed transmission lines, antennas, cabling, braces and supports to promote communications operations.
Conducted daily site safety analysis meetings, equipment inspections and safety kit and [Type] inspections.
Climbed various heights on multiple structures safely and efficiently to repair equipment.
Provided troubleshooting and maintenance of equipment.
Replaced antennas and installed new dishes.
Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
Reviewed system drawings for electrical-mechanical prototype equipment to identify errors.
Automobile Detailer, 07/2022 - 01/2023 D.R. Horton, Inc. – High Point, NC,
Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Checked vehicles prior to service and immediately afterward to identify damages.
Inspected vehicle to verify pristine appearance for customer.
Identified issues affecting safety and brought up to shift supervisor for resolution.
Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
Drove vehicles to or from workshops or customer workplaces or homes.
Customer Service Assistant, 05/2020 - 01/2022 Denio's Roseville Farmers Market & Swap Meet – City, STATE,
Participated in training and other learning opportunities to expand knowledge of company and position.
Increased customer satisfaction ratings [Number]% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
Referred inquiries to supervisors where appropriate and kept customers updated throughout process.
Sent out service reminder notices to customers by letter, text, or telephone.
Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
Collaborated closely with colleagues to meet customer needs.
Sold or recommended products or services to suit client needs.
Collected deposits or payments and arranged for billing.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Prevented key account losses by researching discrepancies and correcting problems.
Led on- and off-site customer support teams across multiple time zones.
Supported sales team members to drive growth and development.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Resolved customer complaints and issued refunds as needed.
Education and Training
High School Diploma: , Expected in 05/2021 - Roseville High School - Roseville, CA GPA: Status -
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