tower hand resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Electronic Wiring
  • Device Examinations
  • Relationship Building
  • Organizational Skills
  • Team Building
  • Friendly, Positive Attitude
  • Fluent in Spanish
  • People Skills
  • Problem Resolution
  • Reliable & Trustworthy
  • PPE Use
  • Basic Math
  • Active Listening
  • Good Work Ethic
  • Planning & Organizing
  • Flexible Schedule
  • Customer Service
  • Supervision & Leadership
  • Critical Thinking
Tower Hand, 02/2022 to 06/2023
World Wind & SolarMorristown, NJ,
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Achieved cost-savings by developing functional solutions to problems.
  • Performed coaxial, fiber, lines and hybrid cable installations and lead work on top of tower.
  • Maintained and operated construction equipment such as electric and hydraulic winches and capstans.
  • Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
  • Managed maintenance and repairs for assigned towers.
  • Inspected completed work to check hardware security and levelness.
  • Used hand and power tools to perform maintenance and troubleshooting duties.
  • Checked equipment with reported issues to determine safety, evaluate performance and identify root causes of problems.
  • Prepared foam and air coaxial, hardline and elliptical waveguides for construction of towers.
  • Coordinated projects to build wireless cell site foundations within timelines.
  • Installed transmission lines, antennas, cabling, braces and supports to promote communications operations.
  • Conducted daily site safety analysis meetings, equipment inspections and safety kit and [Type] inspections.
  • Climbed various heights on multiple structures safely and efficiently to repair equipment.
  • Provided troubleshooting and maintenance of equipment.
  • Replaced antennas and installed new dishes.
  • Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
  • Reviewed system drawings for electrical-mechanical prototype equipment to identify errors.
Automobile Detailer, 07/2022 to 01/2023
D.R. Horton, Inc.High Point, NC,
  • Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Inspected vehicle to verify pristine appearance for customer.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
  • Drove vehicles to or from workshops or customer workplaces or homes.
Customer Service Assistant, 05/2020 to 01/2022
Denio's Roseville Farmers Market & Swap MeetCity, STATE,
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Increased customer satisfaction ratings [Number]% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
  • Referred inquiries to supervisors where appropriate and kept customers updated throughout process.
  • Sent out service reminder notices to customers by letter, text, or telephone.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
  • Collaborated closely with colleagues to meet customer needs.
  • Sold or recommended products or services to suit client needs.
  • Collected deposits or payments and arranged for billing.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Led on- and off-site customer support teams across multiple time zones.
  • Supported sales team members to drive growth and development.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Resolved customer complaints and issued refunds as needed.
Education and Training
High School Diploma: , Expected in 05/2021 to Roseville High School - Roseville, CA

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Resume Overview

School Attended

  • Roseville High School

Job Titles Held:

  • Tower Hand
  • Automobile Detailer
  • Customer Service Assistant


  • High School Diploma

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