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Telecom Commercial Collections Counselor Resume Example

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TELECOM COMMERCIAL COLLECTIONS COUNSELOR
Highlights
  • Accounts receivable professional
  • Analyzed, setup and maintained leases, contracts, and other title documents
  • Analyzed, researched, setup and maintained new Oil sites and units
  • Worked acquisitions and divestitures from all perspectives
  • Peachtree proficiency
  • Complex problem solving
  • Strong communication skills
  • Proficient in SAP
  • Great Plains knowledge
  • MS Word,MS Excel
  • PeopleSoft Billing
  • Expert in customer relations
  • Novell AS 400
  • Kofax Markview
  • EDS Document Imaging
  • Business Objects,
  • Account reconciliations
  • Auditing methodology
  • SQL Query
  • Demonstrated organizational/planning skills
Summary

Seasoned Accounting Analyst with 28 years experience managing accounting needs across multiple platforms. Advanced technical knowledge, includes Oracle, Markview, EDS, SAP, PeopleSoft, and Viper.Quality-focused professional with over 28 years processing invoices, managing vendors and auditing expense reports and an accomplished Accounts Payable/Lease Analyst Specialist with a high degree of professionalism and strong problem resolution capabilities. Maintained a 100% accuracy in processing lease contracts/invoices.Motivated IT Network Billing Analyst, skilled in gathering and costs center estimations.Willing to go the extra mile to deliver a quality product on time and within budget.

Accomplishments

Reduced the open invoice cycle time from 120 days to 60 days by developing new dispute reporting procedures per customer. Researched and resolved billing problems that had been previously missed and overlooked by previous accounting specialists. Exceeded monthly goals by successfully handling more than 600 calls per day. Secured more than 85% of bids quoted, resulting in a 75% increase in company revenue.

Experience
CFSIITulsa, OKTelecom Commercial Collections Counselor02/2011 to 12/2013
  • Performed accounts receivables, processed checks, and performed payment posting,month end closing reports,bank deposits, and coded invoices for proper vendor allocation of payments and made collection calls, Analyzed, researched, setup and maintained new drilling sites and units and verified details of transactions, including funds received and total account balances. Processed an average of 650 invoices per day for a large-scale organization. Rectified escalated accounts payable issues from employees and vendors. Authorized 75% settlements on aged and written-off accounts.
IT CONSULTANTSMorristown, NJIT Network Telecoms Billing Analyst05/2005 to 07/2010
  • Extracted data models through Business Objects as needed to effectively correct errors, for AT&T/SBC Global Services, and IBM/Williams. Analyzed, setup and maintained lease, contracts, and other site related documents.
  • Calculated and processed credit adjustments, through Oracle/SAP, for efficiency. Analyzed, researched, setup and maintained new drilling sites and units
  • Performed Accounts Receivables/Payables functions through Oracle Accounts Payables and EDS (Electronic Data Systems).
  • Followed Sarbanes-Oxley, procedures pertaining to cash applications.
  • Processed billing for Transco, Williams Energy, Anixster, Midwest Pipeline, and other accounts for IBM Global Services, and it's partners.Remotely captured and processed invoices through viper and Markview Document Electronic Imaging program, for special coding and approval.
  • Opened and assigned new client accounts. Coded the general ledger and processed vendor invoice payments.
US TELE/PAGE INCTulsa, OKTelecom Analyst/Accounts Receivable Billing Manager03/2003 to 04/2005
  • Electronically captured and processed invoices through Oracle's DBASE, collected on commercial vendor accounts.
  • Oversaw all billing and accounting functions.
  • Reconciled vendor accounts by maintaining billing systems processed bills, resolved billing problems.
  • Compiled month end expense reports utilizing MS-Access/Oracle's
  • Performed force charge/charge-offs of delinquent accounts,
  • Cash applications, accounts payables and receivables, and invoice coding
LDDS WORLDCOM/MCI TECHNOLOGIESTulsa, OKTelecom Commercial Collector/Provisioner Circuit Designer03/1993 to 02/2003
  • Collected on commercial business vendor accounts for Williams Companies, and MCI Telecom services.
  • Reconciled vendor billing accounts by processed bills; resolved billing problems.
  • Designed circuits for the Network wholesale group on the MCI side.Performed accounts receivables on a daily basis through IX-Plus, but followed Sarbanes-Oxley, procedures pertaining to cash applications.Processed billing invoices for various vendors.
  • Analyzed, researched, setup and maintained new sites and units
  • Compiled monthly and/or weekly AR status reports.
WARREN WARREN PETROLEUM OIL/GAS COMPANYTulsa, OKOil/Gas Accounts Payable Specialist05/1984 to 03/1993
  • Maintained and recorded vendor files for Transco, and E&P, and compiled month end reports using MS Access and Oracle Accounting functions.Sorted, coded and matched invoices.
  • Monitored accounts to ensure payments were up to date.
  • Reconciled accounts payable transactions through Oracle and
  • Entered and uploaded invoices into the Legacy imaging system
  • Tracked expenses and processed expense reports.
  • Prepared analysis of accounts through SAP Modules,
  • Processed electronic transfers and payments through Oracle, MS Access, MS Word, and Excel. Provided supporting documentation for audits. Analyzed, researched, setup and maintained new drilling sites and units
Education
Bachelor of Science:Information Technology2010University of Phoenix, Tulsa, OK, US

Pursuing Bachelors /Science Information Technology

Certificate:Information Technology Network Administration1993University Of Oklahoma, Norman, OK, US
Associates of Arts:Accounting1991Oklahoma Junior College, Tulsa, OK, US

Accounting

Certificate of Integrated Accounting:Accounting & Finance1988Dickinson Business School, Tulsa, OK, US
Skills

Accounts Payables, Accounts Receivable, Billing Analyst, AS 400, B2B Commercial Collections, Business Objects, Call Center Operations, Cognos, Credit & Collections, Customer Service Support, Database Management Systems, DBASE, EDI, Lotus Notes, MS-Access, MS Excel, MS-DOS, Peoplesoft Enterprise, Novell, Oracle Accounting, Invoice extracting/coding, Negotiating of settlements, SQL, SAP Modulation, Circuit Design Telecommunications, Timberline Accounting, Peachtree Accounting.

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Resume Overview

Companies Worked For:

  • CFSII
  • IT CONSULTANTS
  • US TELE/PAGE INC
  • LDDS WORLDCOM/MCI TECHNOLOGIES
  • WARREN WARREN PETROLEUM OIL/GAS COMPANY

School Attended

  • University of Phoenix
  • University Of Oklahoma
  • Oklahoma Junior College
  • Dickinson Business School

Job Titles Held:

  • Telecom Commercial Collections Counselor
  • IT Network Telecoms Billing Analyst
  • Telecom Analyst/Accounts Receivable Billing Manager
  • Telecom Commercial Collector/Provisioner Circuit Designer
  • Oil/Gas Accounts Payable Specialist

Degrees

  • Bachelor of Science : Information Technology 2010
    Certificate : Information Technology Network Administration 1993
    Associates of Arts : Accounting 1991
    Certificate of Integrated Accounting : Accounting & Finance 1988

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