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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving procurement issues and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to management, co-workers and vendors.


Accomplishments

I have co-property manged apartments for about eighteen years with my spouse.


I have had to be a diligent record keeper in my personal life and at work.


I have strived to be honest and fair to others in my business dealings.


I am a self-starter. I have accomplished and learned many tasks including many remodel projects and I am willing to continue to grow and learn.

Skills
  • Logistics Integrations
  • Schedule Management
  • Organizational Requirements Monitoring
  • Shipment Tracking
  • Detail-Oriented
  • Inventory Oversight
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Customer Service
  • Problem Solving
  • Warehouse Safety
  • Materials Monitoring
  • Relationship Building
  • Time Management
Work History
10/2005 to Current
Storekeeper Samaritan Health Services Newport, OR,
  • Received product shipments and organized the Gadsby Warehouse.
  • Assisted fellow employees with researching, finding, or ordering parts through requisitioning or credit card purchasing.
  • Operated forklifts and hand trucks.
  • Resolving purchase order variances by following up with vendors on overdue purchase orders.
  • Used SAP to check and count all product inventories.
  • Used SAP to prepare purchase requisitions for replacement of stock.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Sorted and placed materials on racks and shelves according to predetermined sequences such as product code and size.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Processed and documented all products with SAP to maintain up-to-date stock records and non inventory items or special order were documented on a spreadsheet and sent to the Maintenance Manager or engineer.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Monitored merchandise on shelves and in storage using inventory control system.
  • Kept sales receipts and maintained accounting records.
  • Performed clerical and administrative tasks such as Accounts Payable and Payroll through SAP.
  • Ordered office supplies as needed.
  • Completed errands as needed including maintaining a C Store.
10/2005 to 10/2014
Customer Service Professional Prudential Jacksonville, FL,
  • Assisted call-in customers with questions and orders.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
09/2003 to 10/2005
Case Manager Gallagher Bassett Nz Ltd Alamo, TX,
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
  • Assisted personnel with assessments to identify student academic level and guide instruction.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
08/1993 to 05/2003
School Bus Driver Sheldon Independent School District Houston, TX,
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Maintained CDL driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Education
Expected in 05/1997
Associate of Science: Business Information Systems
College of Eastern Utah - Price, UT
GPA:

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Resume Overview

School Attended

  • College of Eastern Utah

Job Titles Held:

  • Storekeeper
  • Customer Service Professional
  • Case Manager
  • School Bus Driver

Degrees

  • Associate of Science

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