Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Accomplished Quality Compliance Lead of site-wide learning programs, curricula design, and training metrics management. Passionate about implementing creative solutions to quality issues. Looking to move into a team leadership role to expand expertise in complex problem solving.

Skills
  • Advanced global learning management system administrator (SAP SuccessFactors).
  • Advanced instructional designer (MS PowerPoint 2016).
  • Proficient training metrics analyst (MS Power BI 2016).
  • Proficient web designer (MS SharePoint 2016).
  • Proficient implementor of written standards.
  • Skilled collaborator with cross functional teams.
  • Demonstrated knowledge of FDA regulations.
  • Continuous study of new technologies in pursuit of solutions to complex issues.
  • Strong verbal and written communicator.
  • Lean Sigma white belt certified.
  • Instructional designer (Articulate Studio).
  • Skilled project manager.
  • Subject Matter Expert (SME) for Level 1-4 Audits.
  • Skilled presenter for Tier 1 Quality Council.
  • Team leader and coach for 3 personnel.
Experience
Sr Data Compliance Lead / Learning Manager, 04/2015 to Current
GlaxoSmithKline (Biopharm Product Develop Supply)City, STATE,
  • Managed 3 indirect staff in administration of training program.
  • Created periodic performance metrics measuring status of on-time training completion across manufacturing site.
  • Demonstrated leadership by Implementing Power BI dashboards for improved visibility of training compliance across manufacturing site.
  • Effectively designed new curricula to support company re-organizations, and implementation of quality systems.
  • Led continuous improvement activities for site training program. This included problem solving techniques such as process mapping and cost-time management.
  • Analyzed training data in Power BI to identify trends and make recommendations of improved performance to senior management.
  • Created site Role-based Training Program, resulting in increased productivity and compliance for over 600 personnel.
  • Developed SharePoint information hub to support training and implementation of Veeva Vault document management system.
  • Developed user friendly SharePoint site for training requests and assistance, enabling technical support for Learning Management System (LMS) issues.
  • Developed new solution in Success Factors (SAP) for tracking leavers from organization. New process streamlined activities for over 100 managers.
  • Redesigned site annual review of training using Articulate Studio, resulting in simplification and improved GxP compliance.
Sr Document Compliance Specialist /LMS Administrator, 09/2008 to 04/2015
Glaxosmithkline (BPDS)City, STATE,
  • Blended organization's goals and objectives with learning initiatives to deliver high-quality training program for manufacturing site.
  • Developed training materials and SOPs to enable organization's effective use of LMS.
  • Coached and trained 25 training coordinators resulting in improved training support across organization.
  • Led manufacturing site of 200 personnel in conversion from paper-based to electronic training program.
  • Administrated GxP training content, and curricula utilizing LMS.
  • Devised high quality eLearning modules using Articulate Studio.
Document Compliance Specialist, 04/2003 to 10/2008
GlaxosmithklineCity, STATE,
  • Migrated 5000 procedures from paper to electronic document management system (EDM).
  • Managed project team of 2 contract staff to support EDM migration.
  • Led site-wide instructor-led training sessions on use of EDM.
  • Issued GMP documents (e.g. SOPs, methods, specifications, protocols/reports) through all stages of document life cycle within EDM.
  • Issued manufacturing batch records for Phase 1/2 clinical assets.
  • Redesigned process for issuance/reconciliation of controlled documents. Significantly improved traceability of GxP records in manufacturing areas.
  • Led site-wide upgrade to new electronic document management solution (CDMS).
Education
Associate of Applied Science: Web Development And Design, Expected in 06/2023
Montgomery County Community College - Blue Bell, PA
GPA:
  • Java - Programming Concepts (January 2020)
  • HTML - Web Design and Development (July 2020)
  • Agile Scrum - Applied Software Development (September 2020)
  • Photoshop - Visual Communication (September 2020)
  • UI / UX Design (January 2021)
  • Java - Object Oriented Programming (January 2021)
: Instructional Technology Management, Expected in
La Salle University - Philadelphia, PA
GPA:
  • Web Design and Visual Literacy (September 2014)
  • Assessment of Learning Programs (January 2015)
Bachelor of Science: General Science, Expected in
Pennsylvania State University - University Park, PA
GPA:

Minor: Biochemistry

Training
  • Power BI Essentials (2019); LinkedIn Learning (April 2020)
  • Migrating from Classic to Modern SharePoint Sites; LinkedIn Learning (May 2020)
  • Project Management Experience; GSK (April 2017)
  • Regulatory Inspection Trends and Data Integrity; PDA (April 2016)
  • Mastering Deviations and CAPA Management; GSK (July 2015)
  • International Training Conference; ATD (May 2012)
  • Articulate Studio; Yukon Learning (July 2011)
Accomplishments
  • Global Employee Recognition Award: Rapid implementation of new safety training in myLearning. Efforts enabled safe return of personnel to site during Covid-19 pandemic.
  • Science of Excellence Award: Defined electronic document data properties for migrating to new document management system (CDMS). Efforts allowed for knowledge-sharing within RD.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average

resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Montgomery County Community College
  • La Salle University
  • Pennsylvania State University

Job Titles Held:

  • Sr Data Compliance Lead / Learning Manager
  • Sr Document Compliance Specialist /LMS Administrator
  • Document Compliance Specialist

Degrees

  • Associate of Applied Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: