Results-focused professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Work Ethic
Problem Resolution
PPE Use
Reliable and Trustworthy
Education and Training
High Tech InstituteOrlando, FL, Expected in 06/2005Associate of Science:PharmacyGPA:Status
Cornerstone Christian High SchoolTownsend, GA, Expected in 03/2004:High School DiplomaGPA:Status
Experience
Emory HealthcareSFL
Calgary Place, GA, 04/2006Current
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Supervised and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies, and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated daily shift changes to lead transition and handle special requests.
Assisted general manager with operations game plan and company initiatives implementation.
Coached team members to increase productivity and reduce workplace accidents.
Coordinated shift workers for inventory receiving, auditing, and restocking.
Documented production levels and materials used to keep management informed.
Managed daily workflow and scheduled staff for adequate coverage.
Reviewed job applications to select top candidates for interviews.
Foot Locker Inc.Pharmacy Technician
Boston, MA, 01/201008/2016
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Transmitted daily bulk orders to maintain inventory levels.
Prepared prescription transfers to other pharmacies.
Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
Used 8-point check system to verify labeled prescriptions.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Handled over 1000 daily prescription fills.
Meadville Medical CenterDistrict Manager
Meadville, PA, 10/199912/2009
Mentored team members by demonstrating best practices for sales and customer service.
Cultivated positive rapport with associates and team leadership.
Identified and developed top talent within management structure to promote performance-oriented culture.
Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
Prepared locations for audits by analyzing marketing and inventory reports.
Strategized business operations, merchandising strategies and personnel moves.
Analyzed regional market trends to discover new opportunities for growth.
Florida State HospitalPhlebotomist
City, STATE, 02/200212/2004
Maintained fully-stocked phlebotomy cart, carrier and station.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Verified collection orders and communicated discrepancies to nurses.
Coordinated in-office and off-site testing for high volume of daily patient samples.
Collected specimens for drug screens, paternity tests and alcohol tests.
Processed billing information and collected payments.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Conducted bleeding time tests and updated results into paper or electronic charts.
Labeled blood vials with critical information like time of collection, date and patient name.
Languages
Spanish:
Professional
Negotiated:
Accomplishments
Improved performance by 100% by optimizing existing processes.
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