Servers resume example

Interact with Guests,Set up Banquet Area,Serve Food and Beverages,Bus Dishes,Maintain Cleanliness.

• Requested maintenance orders to fix non-working equipment and address any room damage.
• Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Swept and vacuumed floors, hallways and stairwells.
• Interacted pleasantly with clients and patrons when performing daily duties.
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
• Hand dusted and wiped clean office furniture, fixtures and window sills.
• Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
• Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
• Checked [Number] rooms per day to verify vacancies post-checkout.
• Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
• Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
• Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
• Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
• Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
• Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
• Swept and damp-mopped private stairways and hallways.
• Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
• Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
• Collected trash from premises and removed to designated areas to alleviate bad odors.
• Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
• Dusted ceiling air conditioning diffusers and ventilation systems.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Stocked toilet tissue and paper towels, as well as other restroom supplies.
• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
• Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
• Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
• Set up and cleaned banquet and conference rooms.
• Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
• Cleaned rooms to satisfaction of over [Number] daily clients.
• Saved $[Amount] in annual labor costs through [Action] and [Action].
• Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
• Spot cleaned carpets using industrial carpet cleaner.
• Supplied guests with extra towels and toiletries when requested.
• Replenished hotel amenities such as drinking glasses and writing supplies.
• Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
• Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
• Cleaned and returned vacant rooms to occupant-ready status.
• Reported all maintenance issues to the housekeeping status board.

Entertaining clients and / or guests, assisting waiters in cleaning and organizing the restaurant.