SEARCH

Server/Waitress Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DL
SERVER/WAITRESS
Professional Summary

Waitress/server well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Safety-conscious School Bus Driver with 17 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Experience bus driver with over 17 years of experience in. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and industrious receptionist bringing more than 1 year of experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Skills
  • Project Organization
  • Communications
  • Budgets
  • Organization
  • Dependable and reliable
  • Safe driver training
  • Effective communication skills
  • Understands local routes
  • Commercial driving
  • Safety and compliance
  • Vehicle systems maintenance
  • Route logs
  • Team Building
  • Customer and client relations
  • Professional demeanor
  • Telephone skills
  • Documentation and reporting
  • Scheduling
  • Sorting and labeling
  • Mail handling
  • Data Entry
  • Organization skills
Work History
03/2020 - CurrentServer/Waitress | Outback Steakhouse - Aiken, South Carolina
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Prepared beverages and filled food orders for customers.
07/2019 - 02/2020Bartender/Server | Fatz Cafe - Aiken, SC
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Set up bar for operation, obtained cash bank and stocked service bar.
08/2001 - 09/2018School Bus Driver | Prince George's County Public Schools - Upper Marlboro, MD
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Obeyed federal, Maryland and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Cleaned bus interior often to maintain professional appearance and reinforce positive school image.
  • Maintained Maryland CDL driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
06/2015 - 12/2016Receptionist | JST Comunications - Owings, MD
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Offered appointment information updates and rescheduling to guests.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Acted as first point of contact and set appointments for prospective clients.
  • Entered daily data in computer systems and documented office activities.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
06/2000Northern High School, Owings, MDHigh School Diploma:
Build Your Own Now

Resume Overview

Companies Worked For:

  • Outback Steakhouse
  • Fatz Cafe
  • Prince George's County Public Schools
  • JST Comunications

School Attended

  • Northern High School

Job Titles Held:

  • Server/Waitress
  • Bartender/Server
  • School Bus Driver
  • Receptionist

Degrees

  • High School Diploma :

Similar Resumes

View All
Server-/-Waitress-resume-sample

Server / Waitress

Black Bear Diner

Tulare, California

Posted 27 days ago