Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I've always been a very sociable individual, and am skilled at operating in fast-paced environments, I work very well under pressure, and learn very quickly. Since working at Monnik, i have achieved many goals, not only in the workplace; but in my personal life as well, I've moved my way through every section of the restaurant, from FOH where I started all the way back to brewery and back again, which has given me a unique perspective and a large amount of knowledge of the restaurant itself, seeing not only the intricacies of how work is done in those areas, but also the problems and hardships those groups face. my hope for the future, is that i work my way up even further, not only improving upon the skills i have now, but gaining new ones.

Skills
  • High-volume dining
  • Price memorization
  • Point of Sale (POS) system operations
  • Menu memorization
  • Service prioritization
  • Dining crew workflow optimization
  • Menu knowledge
Experience
Server/Host/Dishwasher, 09/2016 - Current
Monnik Beer City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Greeted newly seated guests quickly and efficiently.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated and maintained cleaning equipment and tools, including dishwasher, and hand washing stations
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
Cellarman, 05/2019 - 01/2021
Monnik Beer City, STATE,
  • Monitored material flow or instruments such as temperature or pressure gauges to verify optimal processing conditions.
  • Maintained compliance with company standards and all required health and safety guidelines.
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
ClickList Associate, 08/2016 - 09/2016
Kroger City, STATE,
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided IT and software trouble-shooting support to rest of the organization.
Dishwasher/Line Cook, 10/2014 - 08/2015
J-town Bacon Bar City, STATE,
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
Education and Training
High School Diploma: , Expected in 05/2019
-
J Graham Brown School - Louisville, KY,
GPA:
Additional Information

As stated earlier, I've made many improvements and gained many skills over the past four years of working here; Since starting, I've become a much better worker, I've always had a strong work ethic and sense of accountability, and when I started here that only increased, I had never worked in a Front of House setting before, so it all felt new and exciting, it became a source of passion for me almost immediately, seeing people leave the restaurant happy, and being able to discuss options for improving not only the food or drinks, but also the experience of the customers has always been a enjoyable experience. Since starting at Monnik I've always had to hold myself to a higher standard, not only because I'm younger than most, but also because it mattered to me and it still does, and while at first it was exhausting to always be telling myself to improve, over time it became a passion and to this day I am always open to any and all forms of criticism, I want to expand, and improve always, I became a server after being a host for years, I graduated High school working here, I've improved myself in almost every way, so I feel this is the logical next step. If I were to get this position, I would not only continue to hold myself to a higher standard, but I would take it even farther, looking to improve every minute of not only my work experience but my colleagues as well.

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Resume Overview

School Attended

  • J Graham Brown School

Job Titles Held:

  • Server/Host/Dishwasher
  • Cellarman
  • ClickList Associate
  • Dishwasher/Line Cook

Degrees

  • High School Diploma

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