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server black apron resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Seasoned restaurant professional with over 10 years experience in customer communications looking to leverage efficient multitasking skills and dedicated work ethic to gain an entry level position with a renowned company.
Skills
  • Cognitive problem solver
  • Strong customer rapport
  • Leadership initiative
  • Meticulous learner
  • Adaptive to work environment
  • Efficient time management
  • Excel in communicating to individuals and small groups
  • Sound decision maker without constant direction
Work History
Server/ Black Apron, 02/2015 to Current
Hyatt Hotels Corp.Carmel, CA,
  • Methodically promote items on seasonal menus and current restaurant promotions.
  • Help customers navigate the menu to demonstrate menu knowledge.
  • Utilize vigilance while routinely supporting other areas of the restaurant.
  • Follow up with patrons to ensure complete satisfaction and use discretion to rationally resolving issues.
  • Consistently provide superb and professional customer service while gaining consistent recognition from peers
  • Efficiently relayed transactions to kitchen using several software systems.
  • Follow company steps and procedures for all transaction and document entry.
  • Assist in restaurant longevity by persistently drawing returning customers.
  • Serve as a supervisor for 18 servers, hosts and cashiers
  • Perform managerial duties such as filing end of the day invoices and executing the daily deposit drop.


Dining Room Attendant, 07/2012 to 01/2015
Williamsburg Physical TherapyPrince Frederick, MD,
  • Displayed enthusiasm and knowledge about the dining room menu and products.
  • Serve over 200 residents 3 daily meals.
  • Assist in the delivery of over 60 room-service deliveries daily.
  • Build positive relationships with residents to assure a pleasant and upbeat experience.
  • Increased revenue by monitoring residents' meal counts and ensure proper payment for services not included in rental agreement.



Front Officer Manager, 01/2011 to 03/2012
Michael's ClassicsCity, STATE,
  • Helped reconcile office needs while minimizing overall operating costs.
  • Actively establish trusting client relationships while serving as the liaison between the customer and repair team.
  • Processed invoices, payment transactions and scheduled payments while organizing current balances on hand.
  • Promptly contacted clients with past due payments.


Education
Associate of Science: Business Administration, Expected in to South Mountain Community College - Phoenix, AZ
GPA:
Status -
EMT Certification: Fire Science, Expected in Completed Course 2010 to Phoenix College - Phoenix, AZ
GPA:
Status -

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Resume Overview

School Attended

  • South Mountain Community College
  • Phoenix College

Job Titles Held:

  • Server/ Black Apron
  • Dining Room Attendant
  • Front Officer Manager

Degrees

  • Associate of Science
  • EMT Certification

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